Dealer Reviews
Cars for Sale
Dealer Log In
Jerry Deshong
208 Reviews
Dealership Experience
40 yrs, 7 mos
Industry Experience
46 yrs, 11 mos
208 Reviews
Write a Review
208 Reviews of Jerry Deshong
April 20, 2020
fast service very happy with the speed of the service. I had a concern with the car and that was taken care of. They took the time to explain what my concern was very happy with the speed of the service. I had a concern with the car and that was taken care of. They took the time to explain what my concern was More
by themeck106
Verified Customer
April 19, 2020
The dealership is always clean and the employees are always friendly. The drive up drop off is very handy especially if it is raining no need to get out in the rain. always friendly. The drive up drop off is very handy especially if it is raining no need to get out in the rain. More
by johnr52l
April 17, 2020
Good but could use a little improvement Jerry was good to deal with.Everything went well with the appointment with the exception of the tire rotation. My door sticker states front tires shou Jerry was good to deal with.Everything went well with the appointment with the exception of the tire rotation. My door sticker states front tires should be filled to 60psi and rear to 80psi. My dash is showing the rear at 69psi and the front at 85psi. So I dont know if they mis-inflated or if they forgot to resync the TPMS Sensors to the correct positions. I have not called them yet on this, but it needs addressed. Also would like if invoice better showed services and products requested, like I asked for DEF to be filled up and don's see on invoice how much was used and a price per gallon. Jerry was good to work with. More
by bobw5
April 13, 2020
Like Fine Whine...! My water pump sounded like marbles and not peewees. One call to Jerry and he had me in before disaster could come to my door with a hard knock. I b My water pump sounded like marbles and not peewees. One call to Jerry and he had me in before disaster could come to my door with a hard knock. I breezed in with all my PPE and was greeted by gloved personnel. Jerry kept me informed and we added some additional preventive measures to the repair. When I picked up my vehicle it ran like new again. Thank you, Jerry and all the rest of your great crew...! More
by bachalk
April 08, 2020
The service I received on my 2009 Ford Fusion was absolutely wonderful. I was informed as to each step in my service process very promptly and professionally. I am definitely a satisfied customer. absolutely wonderful. I was informed as to each step in my service process very promptly and professionally. I am definitely a satisfied customer. More
by spuddyb2000
April 08, 2020
Always great service! They keep you updated through the whole process and everyone is very professional. I’ve been using Chapman in Lancaster and Columbia for many years and will continue to do so. whole process and everyone is very professional. I’ve been using Chapman in Lancaster and Columbia for many years and will continue to do so. More
by KSHEPP9264
April 06, 2020
As usual,excellent I'be been dealing with you guys for a very long time, since you were Wolf Ford and everything has always very satisfactory. Keep up the good work !!! I'be been dealing with you guys for a very long time, since you were Wolf Ford and everything has always very satisfactory. Keep up the good work !!! More
by JODAVIN
April 01, 2020
Very accommodating! Kyle was very helpful and took care of me. I am immune compromised and he made sure I was comfortable with the arrangements. It would be nice if you have a video and description of th of me. I am immune compromised and he made sure I was comfortable with the arrangements. It would be nice if you have a video and description of the technicians disinfectant wipe down process for service customers. It would help you garner better viewpoint reviews! Thank you More
by RLAWSON111
Other Employees Tagged: Kyle Ackerman
March 20, 2020
Jerry very helpful Jerry did a great job and got my car completed and working. i was disappointed that on new car it was the second time my transmition was not working. Jerry did a great job and got my car completed and working. i was disappointed that on new car it was the second time my transmition was not working. it took software adjustment. Ray Horan More
by RHORAN0
Dealership Inventory (136 Vehicles)
