Jerry Duran | Page 13

Excellent Customer Service I had the best experience purchasing a vehicle from Roger Kress at your dealership. He was very honest and answer all my silly questions. I believe I had the best experience purchasing a vehicle from Roger Kress at your dealership. He was very honest and answer all my silly questions. I believe Roger is an asset to your company. Between Roger Kress. Corey Rutherford and Jerry Duran they all afforded me an experience I will never forget. I feel I have a family at Covert Cadillac and they will take good care of my vehicle . More

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Superb! It was such a joy to work with Eric he is an outstanding professional. This professionalism extends to the entire dealership. Thank you all for makin It was such a joy to work with Eric he is an outstanding professional. This professionalism extends to the entire dealership. Thank you all for making the car buying experience such a wonderful experience! D J HERNANDEZ More

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Excellent service and experience We received excellent customer service from the staff at Covert. We came in knowing that we were going to have negative equity in our previous Cadilla We received excellent customer service from the staff at Covert. We came in knowing that we were going to have negative equity in our previous Cadillac but Corey R. Eric, and Jerry worked with us and got us out of our 2 door CTS coupe and into a SRX and even got us a cheaper payment. The process was seamless and everyone was extremely efficient. We cannot thank them enough for helping us. We will definitely return for purchases in the future. More

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Looking for a "new to me" car My husband and I were in and out in record time and enjoyed a wonderfully EASY experience with the help of our sales rep, Chris. My husband and I were in and out in record time and enjoyed a wonderfully EASY experience with the help of our sales rep, Chris. More

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Professional and Knowledgeable I found Daniel Walsh to be very professional and knowledgeable. He listened to my questions and was extremely courteous. The sales process was smooth I found Daniel Walsh to be very professional and knowledgeable. He listened to my questions and was extremely courteous. The sales process was smooth and not overbearing. If I owned the dealership, I would be lucky to have Daniel on my sales team. More

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Professional and courteous Daniel explained everything in detail, listened to any questions we had. We felt very comfortable with him. Went to great lengths to make us feel that Daniel explained everything in detail, listened to any questions we had. We felt very comfortable with him. Went to great lengths to make us feel that our car needs were met. We are not associated with any other dealership or service center. More

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Great, helpful and courteous service. A pleasant experience Great, helpful and courteous service. Pleasurable experience. Friendly and detailed in explaining the car's features. Looking forward to working with Great, helpful and courteous service. Pleasurable experience. Friendly and detailed in explaining the car's features. Looking forward to working with the dealership. Will recommend friends. More

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"Top Class" The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of my vehicle. No pressure or The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of my vehicle. No pressure or pushy tactics! Corey Rutherford and Billy Prezioso were awesome! Corey went over and beyond to accomodate customer satisfaction by standing behind his word. That my friends goes a long way these days!! I highly recommend Covert Cadillac and if you are in the market for a vehicle, I encourage you to check this dealership out!! More

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Fantastic! I stopped in just to take a quick peak (not necessarily to purchase). From the corner of my eye, I noticed a salesman who was walking inside from thi I stopped in just to take a quick peak (not necessarily to purchase). From the corner of my eye, I noticed a salesman who was walking inside from this Texas heat that casually stopped and turned around to introduce himself to me. This would be Daniel Walsh. Daniel was the most kind, polite, patient and attentive person ever. He was very concerned on what my interests were and where I needed to be on price before we even went further. Daniel made a point to also connect with my two teenage daughters that were there with me so that it was a family purchase (of course I made the real decisions and not my girls) but the fact that he connected with us was perfect. Daniel was not there to hound me for a sale because he listed to me which my first statement was..."I love my Infiniti, but would like to see what is on the lot, so if I don't find anything it's ok." Well, I immediately found a vehicle that worked perfect for me and Daniel made the process such an easy and painless one. Daniel took care of EVERYTHING, he even brought my care to my work to help me out along with many other things! I must say that Daniel is the BEST SALESMAN I have ever had. I would most definitely refer Daniel to everyone I know, he is an amazing salesman but mostly a genuine individual with great character! The genuine person that he is....is how he succeeds in life and being a salesman is just the icing on the cake. Oh, did I mention, that he sold me a vehicle with OVER 103 K miles too!!! I also want to give a huge shout out to Jerry Duran my Finance Manager!!! Jerry also helped me out and made the financial process an absolute breeze. He made the process not only "official" but was friendly and connected with me and my girls which took the "official/boring" out of the car buying process. Thanks Jerry! Daniel and Jerry are an awesome team which I am very please to have purchased a vehicle from. Thank you both!!! Elaine Vinklarek More

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Excellent and professional experience with all the staff. The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of a vehicle. The staff were The professionals at Covert Cadillac were excellent to work with resulting in an outstanding experience in the purchase of a vehicle. The staff were courteous, from the sales representative to the manager to the finance officer. I could not have asked for a more professional group to work with and I highly recommend this dealership. More

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