Jerry Garsez | Page 2

Jerry in finance was difficult to nonexistent getting him to call me back on questions. He “forgot” a rebate and then titling sent in required documents late which then incurred fines for being past 30 him to call me back on questions. He “forgot” a rebate and then titling sent in required documents late which then incurred fines for being past 30 days . Called atleast twice a week for 3 weeks to get all of this reimbursed… with NO returned calls Finally was taken care of but too late in my opinion by this point . Will not buy there again . More

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Great service, im glad I had him as my sales person, got me a great deal, he was respectful, honest and trustworthy. me a great deal, he was respectful, honest and trustworthy. More

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Buying process was great, service (mechanical) was xxxx and I'm still waiting for the big boss to call me, like I was told they were gonna do. and I'm still waiting for the big boss to call me, like I was told they were gonna do. More

by PATRICK.WILLIAMS1793 Verified Customer Verified Customer

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Ron was great to work with. He was transparent, honest, and forthright. He worked with us to make sure we were satisfied and delivered everything promised. I would highly rec He was transparent, honest, and forthright. He worked with us to make sure we were satisfied and delivered everything promised. I would highly recommend Ron and would certainly buy from him again. More

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Jerry Garsez uses deceptive practices selling warranty , Tells you bumper-to-bumper big lie. Has you sign the finance paper before showing you all the charges. Asked Robert for the paperwork on the work tha Tells you bumper-to-bumper big lie. Has you sign the finance paper before showing you all the charges. Asked Robert for the paperwork on the work that was done on my used Vehicle several times. He told me it was safety checked spare was full. It was half flat said had new pads and machine rotors only machine the rotors and use the old pads. Service department sucks. asked for the higher ups to call me never did I will just turn them in to the State for deceptive practices. More

by ANTHONYSAUTO57 Verified Customer Verified Customer

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Professional and timely Friendly staff and very fast transaction to get out the door. Communication was excellent. transaction to get out the door. Communication was excellent. More

by ROCKYMTNHI Verified Customer Verified Customer

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Price was quoted over the phone before deposit was taken ensuring that quote. Upon talking to the finance manager it seems those numbers were not accurate, and when this was brought to Cruz’s attention he l ensuring that quote. Upon talking to the finance manager it seems those numbers were not accurate, and when this was brought to Cruz’s attention he lied through his teeth. This is the most immoral sales person I have ever worked with. More

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Initially not very welcoming and not treated fairly until you get management involved. Daniel was great to work with. He provided the experience EVERYONE should get and deserve. you get management involved. Daniel was great to work with. He provided the experience EVERYONE should get and deserve. More

by andrewbaker Verified Customer Verified Customer

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My issues are not with the dealership itself, but with the two individuals I worked with. On the day of purchase, we discovered the battery was dead and I was told the car would be ready by noon the next the two individuals I worked with. On the day of purchase, we discovered the battery was dead and I was told the car would be ready by noon the next day. When I arrived as instructed, the battery had not come in yet and still needed to be ordered — that part I understood. What was frustrating was that no one called ahead to let me know before I made a 40-minute drive each way. I was then told it would be ready by 5pm that same day, only to receive a notification at 4:30pm saying it would not be ready until the following day. When the car was finally ready, I was told it had gone through detailing and would be ready in 45 minutes. I showed up an hour and a half later and detailing had not even started, so I took the car unwashed rather than make another trip. On top of that, I had repeatedly told the finance team I was not interested in an extended warranty, yet they continued to push one on me, which added unnecessary frustration to the process. More

by FELIX ROSADO Verified Customer Verified Customer

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All the people I worked with at Corwin Toyota were knowledgeable and very helpful. These people were Jim Johring, Douglas Smith and Jerry Garsez. It has been a wonderful experience and I love my 2026 knowledgeable and very helpful. These people were Jim Johring, Douglas Smith and Jerry Garsez. It has been a wonderful experience and I love my 2026 Toyota Corolla Cross Hybrid! More

by LINDA.FERNER Verified Customer Verified Customer

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