Dealership Experience
5 yrs, 2 mos
Industry Experience
28 yrs
55 Reviews
Write a Review55 Reviews of Jerry Green
July 31, 2021
Third CRV,Always a positive experience, Deneen is a pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. pleasure to work with and very professional. Showcase excellent in all areas and my go to dealership. More
Other Employees Tagged: Deneen Smeraldo, Richard Vargas , Ali Alhar
May 27, 2021
I purchased a used vehicle in 2019 and am constantly harassed over email and phone calls to upgrade despite each time requesting to be taken off the call list. Because of this exclusively , Showcase Hon harassed over email and phone calls to upgrade despite each time requesting to be taken off the call list. Because of this exclusively , Showcase Honda will never receive my business again. Nothing I say has changed how these calls go and they are causing me distress. I have been unable to get through to anyone and when transferred to management, I am sent straight to voicemail without any response in MONTHS. This is shameful, rude and at this point, straight up harassment. I am not sure what else to do but share this experience to prevent others from experiencing this as it is horrible. As general manager, I hold Jerry Green personally responsible for this abuse. More
November 19, 2020
Not a serious dealership when it comes to serving the customer. Tried to buy a car from them. Asked them to wait a day for me to confirmation whether or not the schoolI work for was closing or not due to customer. Tried to buy a car from them. Asked them to wait a day for me to confirmation whether or not the schoolI work for was closing or not due to covid-19 before buying from them. As soon as I mentioned it, haven't heard from them since. Totally no respect fot customer needs in this covid-19 environment. If dollar signs is all they can see and not customer needs, then I in the most strongest of terms say don't buy from these people as they as only in it for the money. Unscrupulous car dealers, go fig right!@@ More
Other Employees Tagged: Brice Kwi, Isreal Rodriguez
October 10, 2020
Under the new management of Jerry Green, all departments of Showcase Honda have moved to a new excellent level of customer service performance. In my opinion SH has become a leading dealership in the Phoen of Showcase Honda have moved to a new excellent level of customer service performance. In my opinion SH has become a leading dealership in the Phoenix area. I would particularly want to commend Deneen Smeraldo, Richard Vargas and of course Jerry Green. More
Other Employees Tagged: Deneen Smeraldo, Richard Vargas
October 03, 2020
Deneen Is very thorough with her explanation of all of the details of the vehicle. I was very impressed with her knowledge, friendliness and professionalism. the details of the vehicle. I was very impressed with her knowledge, friendliness and professionalism. More
Other Employees Tagged: Deneen Smeraldo , Tyler in Finance and PJ Arnal
September 25, 2020
We would highly recommend Deneen ! We chose Deneen because of her reviews on line and how her customers rated and appreciated her ! We will be back again for our next purchase ! because of her reviews on line and how her customers rated and appreciated her ! We will be back again for our next purchase ! More
Other Employees Tagged: Deneen Smeraldo , Tyler , Finance Dept
May 15, 2020
Hi last april 15 th I brought 2019 odyssey. There is some issues on the new car then next day I was call them to inform them (agent roody & ali) they saying once purchase the car that's all you cannot return issues on the new car then next day I was call them to inform them (agent roody & ali) they saying once purchase the car that's all you cannot return the car or anything. I brought car high value of money they are not helping. Please customers don't go this place that's my suggestion Very bad customer service. If we go to Walmart we buy $10 worth of toys .if kids don't like it we return the item right. Why the car shop people don't do that. More
Other Employees Tagged: Ali Alhar
March 20, 2020
Situation Resolved. Situation was taken care of by management after some delay but without further incident. Management is open to communication. I have removed my previo Situation was taken care of by management after some delay but without further incident. Management is open to communication. I have removed my previous review due to the situation being ultimately resolved as discussed. More
Other Employees Tagged: Michael Conner, William Lane
March 04, 2020
Very happy with my 20 20 Honda Civic it drives really well I had a Honda Civic 2016 looks very nice bought a brand new well I had a Honda Civic 2016 looks very nice bought a brand new More
Other Employees Tagged: Deneen Smeraldo
January 13, 2020
Dealer sold us a car higher than internet price. This dealer sold us a vehicle it had taken from its toyota store across the street. We actually had an appointment at both locations and didn't realiz This dealer sold us a vehicle it had taken from its toyota store across the street. We actually had an appointment at both locations and didn't realized that when toyota told us it had sold, that they "sold" it to Showcase Honda who then raised the price 3k before selling it to us. SHADY Jerry Green has not agreed to adjust the price and we are forced to sue him now. More
Other Employees Tagged: Brice Kwi