Jerry Howell

Miyah has exceptional customer service very knowledgeable friendly had me in an out in less that 1 hr friendly had me in an out in less that 1 hr More

by Morris Watkins family Verified Customer Verified Customer

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I've gone to Kia Union City; for them to replace all of my car door handles. After a few hours, the job was done however none of the door keys worked. I should have examined the installation before paying, my car door handles. After a few hours, the job was done however none of the door keys worked. I should have examined the installation before paying, because I was told that there is no warranty on the job. I thought Kia always warranty their work. I then questioned the competence of the mechanics on who would install door handles without the door key working. I was then told, "I paid for them to put it on". I felt the staff beginning to stonewall me into the premises of nothing else they can do. I stated, I need my money back or this job has to be redone. Again they said there nothing else they can do. I left with thoughts on my mind NEVER TO BUY A CAR OR EVER RECOMMEND ANYONE TO GO THERE FOR ANYTHING!! I felt disgusted. More

by Mr. Blackshear Verified Customer Verified Customer

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Everyone here has been super helpful. Eric always makes sure my service goes properly and reviews with me the details over my car. Eric always makes sure my service goes properly and reviews with me the details over my car. More

by karliya4 Verified Customer Verified Customer

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This dealership scammed us and forged our signature on a car loan agreement. We originally agreed to a certain loan term, only to find out after the fact that they secretly added 18 more months to the loan— car loan agreement. We originally agreed to a certain loan term, only to find out after the fact that they secretly added 18 more months to the loan—without our consent. When we confronted them about the unauthorized changes, not a single manager picked up the phone or returned our calls. It’s clear they were dodging accountability and hoping we wouldn’t catch on. This is fraudulent, unethical, and downright predatory. Never again will I buy a car from this place. Do yourself a favor and take your business elsewhere More

by joannobioma Verified Customer Verified Customer

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They lie and they don’t keep their promises! !!! Especially management!!!! Brought a car back in March 2025 and I still don’t have my TAG yet. No one is helping me solve a problem you all created !!! Especially management!!!! Brought a car back in March 2025 and I still don’t have my TAG yet. No one is helping me solve a problem you all created. More

by SHARN1JR2 Verified Customer Verified Customer

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Sold me a pre-owned vehicle that had an issue which would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. would not qualify it to be certified. Kia wont cover it. ALM through multiple people told m they would take care of it and then promptly ghosted me. It is impossible to reach a manager by the phone. Would NOT recommend. More

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Loving the way they operate and communicate with one another - makes the whole process sufficient - Completely satisfied as of now. another - makes the whole process sufficient - Completely satisfied as of now. More

by kbellerbe93 Verified Customer Verified Customer

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Hands down the best experience from start to finish I highly recommend anyone to shop with them highly recommend anyone to shop with them More

by jj7820756 Verified Customer Verified Customer

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I had a wonderful experience, offered options, and was considered of my feeling. Excellent customer service! considered of my feeling. Excellent customer service! More

by byt1249 Verified Customer Verified Customer

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Best service! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! !! Can’t beat it. Will never go anywhere else to get my Kia serviced! More

by ashleyashmore Verified Customer Verified Customer

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