Dealer Reviews
Cars for Sale
Dealer Log In
Jerry Howell
173 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
37 yrs, 4 mos
Languages Spoken
English
173 Reviews
Write a Review
173 Reviews of Jerry Howell
May 28, 2021
Rihanna was a pleasure to work with! Her willingness to meet me made the buying process even better. She was very attentive and prompt when getting back to me. meet me made the buying process even better. She was very attentive and prompt when getting back to me. More
by rcrumlundy
Verified CustomerOther Employees Tagged: Rianna Carter
May 27, 2021
Horrible service center. I bought a new car from the dealership and the headlight was very misaligned, making it unsafe to drive at night. I made an appontement and dropped my car off for 3 days. On day dealership and the headlight was very misaligned, making it unsafe to drive at night. I made an appontement and dropped my car off for 3 days. On day 3 they called me to tell me that the headlight was never misaligned to begin with. Only come here if you like driving at night with only one working headlight More
by User1212
May 24, 2021
Such a great car buying experience. They don't fool around, straight to the point and prices, which are amazing! Highly recommend this place. The staff is very nice too. All around a great place to get around, straight to the point and prices, which are amazing! Highly recommend this place. The staff is very nice too. All around a great place to get a car! More
by SESSIONASHLEY75
Other Employees Tagged: Nicole Anokam, Stacy Brown, Irian Jones, Jawon Shaw
May 22, 2021
Everyone was very friendly and helpful. The dealership did everything they said they would. They were honest and didn’t try to add anything I didn’t want. did everything they said they would. They were honest and didn’t try to add anything I didn’t want. More
by tmcgarry4
Other Employees Tagged: Shakeem McMillan, Erika Wallace
May 06, 2021
Sold me a use car that was having problems I will never shop here again or send somebody here . Never ever in life ... period . No shop here again or send somebody here . Never ever in life ... period . No More
by twez0717
Other Employees Tagged: Stacy Brown, Dennis Neblett, Jason Peacock, Gerven Pognon, Jawon Shaw, Erika Wallace, Tavian Wilson, Dominique
May 05, 2021
WORST CUSTOMER SERVICE EVERRRRR!!! Where do I start. I bought a car off their lot in a FRIDAY (2021 Kia 4miles) after paying my money they told me the car had to be inspected. Ok hours later I decided I h bought a car off their lot in a FRIDAY (2021 Kia 4miles) after paying my money they told me the car had to be inspected. Ok hours later I decided I had to go n will return in the morning for my keys. When I reached out to the sales man he told my my car still isn’t ready and they had to order parts for it come back Monday. That’s wasn’t going to work for me. When ask for a number to speak to somebody about this he told me nobody is going to answer. I decided to drive back up there. Long story short I asked for a manager n I got the run around for at least another hour after being told by 4 different people somebody will bring me my keys in 5 minutes and my sales man was out getting food! Needless to say I end up leaving the lot once again WITHOUT MY CAR AND IT IS NOW 5 Days Later AND HAVE YET TO SPEAK TO ANYBODY ABOUT WHERE MY CAR IS AND WHY IT NEEDED PARTS IN THE 1st PLACE!!!! Apparently These ppl will ignore you after take your money. I had a bunch of family fly in town and I was transportation for half, had to waste MORE unnecessary money on a rental UNACCEPTABLE YALL NEED TO DO BETTER MAN More
by pooka_took
Other Employees Tagged: Jayda Benos, Stacy Brown, Jose sucks. Front desk rude. Zero Communication from ANYBODY & Joe in finance was the ONLY person who didn’t pawn me off to the next person Very helpful
May 04, 2021
The shopping experience was extremely fast and easy. Rianna got me a quote on a specific Kia Telluride EX very quickly. The price was very fair considering the high demand and short supply of Tellurid Rianna got me a quote on a specific Kia Telluride EX very quickly. The price was very fair considering the high demand and short supply of Tellurides on the market. I received the quote quickly and purchased the vehicle on-line. AJ from finance worked with us to complete the E-sign process and complete the paperwork at the dealership. The car is fabulous and everything I expected based on extensive research. My recommendation is if your shopping on the internet and the dealer says call for price I woul move on. I had 3 experences you would be lucky to get a quote and I can promise you the price will be higher than ALM. There were a couple of area that need improvement: The outside of the building where you to the final pickup was disgusting and needs to be cleaned. The ladies bathroom is in disrepair the stalls need repairing. The total time we spent in the dealership to complete the purchase was excessive (3.5 hours) expecially considering I paid cash and had already signed the contract. Finally, I spent 50K and the dealership expected me to pay for a bottle of water, really..... Suggestion: Kia might want to provide a discount for purchasing accessories for a set period of time after purchase. Also, I called multiple dealerships to attempt to rent a telluride for a weekend prior to buying. No dealers rented vehicles and some didn't even return the call. More
by JIM.MILLER02
Other Employees Tagged: Rianna Carter, Armani Swinney
April 30, 2021
Service was fast, fun, and friendly. Erika was so helpful. I enjoyed my shopping experience, I definitely recommend shopping with them. Great Service!!!! Happy Customer!!! helpful. I enjoyed my shopping experience, I definitely recommend shopping with them. Great Service!!!! Happy Customer!!! More
by ms.murray718
Other Employees Tagged: Stacy Brown, Erika Wallace
Dealership Inventory (658 Vehicles)
