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Jerry Lacy
Refer Me
345 Reviews
Dealership Experience
12 yrs, 4 mos
Languages Spoken
English
345 Reviews
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345 Reviews of Jerry Lacy
June 30, 2019
Great Service Jerry was of great value in helping me decide the best purchase option for my car. Very pleased with the service I received and the friendliness of th Jerry was of great value in helping me decide the best purchase option for my car. Very pleased with the service I received and the friendliness of the staff! More
by AMW
Verified Customer
Helpful 
June 22, 2019
Great experience Jerry Lacy was very easy to work with and certainly went out of his way to meet our needs. We would definitely recommend Jerry and the Hyundai team Jerry Lacy was very easy to work with and certainly went out of his way to meet our needs. We would definitely recommend Jerry and the Hyundai team in the future. More
by Gent2
June 09, 2019
Ask for Jerry! Jerry was a pleasurable and amazing salesman! Everyone at family Hyundai was super great and accompanying. Best dealership experience I have had and I Jerry was a pleasurable and amazing salesman! Everyone at family Hyundai was super great and accompanying. Best dealership experience I have had and I have purchased quiet a few cars in my history but nothing comes close to this. More
by FCBFARRIS
Other Employees Tagged: Larry Edwards , Tom Salin
June 04, 2019
Great overall Dealership for service Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for s Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for service (even with an appointment) however, can unfortunately be long most times. I usually end up having to go find someone to initiate the process. Colin Simmons is the BEST person to go to for your service. He goes above and beyond EVERY SINGLE TIME. I've only gotten him a few times but just witnessing how he treats the customers, opens the door for you, treats you with respect, makes eye contact, has the right tone and attitude, how he carries himself when its busy and stressful, makes you regret not getting him if you got someone else. He is the definition of a model employee, very professional and friendly to the customers. I've had a service guy (can't remember the name - kind of goes to show you how memorable the visit was) that once muttered and cussed under his breath (thinking they're being quiet when they're really not) and get frustrated right in front of me. The same service guy would grab paperwork aggressively and act as if you're not in front of him. But trust me when I tell you every single time, I've seen Colin Simmons act like a model employee should under stress and treat you with respect every time. He puts you above all else. Other than that, the rest of the team are pretty cool and friendly. I haven't had any major issues with any repairs/service and the like, thus far. Family Hyundai is a great dealership for service. More
by Nytemare
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri , Tom Salin
June 02, 2019
Great Deal! Our friendly salesman was very accommodating. He took us on several test drives and was very. knowledgeable about the cars we looked at and his inve Our friendly salesman was very accommodating. He took us on several test drives and was very. knowledgeable about the cars we looked at and his inventory. He offered us beverages and snacks which were very much appreciated. We left feeling satisfied we had gotten a great deal on a great car! More
by LAURA.MEDINA570
June 01, 2019
Awesome service with friendly people. Right from the start our salesman Jerry went out of his way to make us feel very welcome and comfortable. He was very helpful and knowledgeable. I got Right from the start our salesman Jerry went out of his way to make us feel very welcome and comfortable. He was very helpful and knowledgeable. I got a good deal on my new Santa fe. I love it ! Great place to go for a car. I would definately buy a car here again. More
by DANLSON1970
May 31, 2019
Protective coating I had a chip out of the hood that had rusted (bought the car used) and was having the protective coating put on!! Took me forever to get someone to f I had a chip out of the hood that had rusted (bought the car used) and was having the protective coating put on!! Took me forever to get someone to fix that rusted area. Wanted it done prior to the coating!! Finally complete More
by BRGS6
Other Employees Tagged: Adam Ghouleh, Al Pellizzeri , Tom Salin, Tj
May 31, 2019
Oil Change Collin was my service guy. He is very professional and he answered all my questions regarding my car. When ever I come in for service, Collin is who I Collin was my service guy. He is very professional and he answered all my questions regarding my car. When ever I come in for service, Collin is who I look for. He is just wonderful. More
by JOHNNIE.THOMPSON
Other Employees Tagged: Kristi Feinberg, Colin Simmons
May 26, 2019
Our experience at Family Hyundai Friendly and knowledgeable salesman. Understood our needs and wants and thus was able to make ideal recommendation that enable us to make decision on Friendly and knowledgeable salesman. Understood our needs and wants and thus was able to make ideal recommendation that enable us to make decision on what to purchase. More
by ANOIBI
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