Jerry Lis | Page 10

Very satisfied with my visit! Jerry was very helpful and did an amazing job helping me purchase a car as a first time buyer! Jerry was very helpful and did an amazing job helping me purchase a car as a first time buyer! More

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My experience was nothing short of exceptional. I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a use I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a used vehicle is a crap shoot. My presence was acknowledged immediately, and I was greeted with a handshake. Within a few minutes I was able to test drive the vehicle I came to look at. At this point I was paired up with Jerry. He took the time to explain all my options (I had a few trade in and finance options available). I knew I wanted to buy the vehicle, but it wasn't going to happen that night. Jerry never tried to push me into making a quick decision. Before I left he introduced me to his manager, Van. I explained why I couldn't pull the trigger that night. Both Jerry and Van thanked me for coming in, and I told them I'd be back the next day. (Something that only holds so much weight in these situations). I left feeling respected and assured that they were the right dealership to conduct business with. The next day I came in to purchase the vehicle. Excited, and nervous; a vehicle is a large purchase, and you never know what you are actually getting until it's yours. They got me with a few justified up-sells, and provided me a reasonable finance option. I left thinking everything went as well as it could. Still a little nervous but mostly excited about my new purchase When I got home, I discovered a significant transmission leak. By this point there was no getting the vehicle back before they closed shop, and the next day they were closed. I was able to get the truck back to the shop on Monday. Jerry met me as I pulled in and assured me (without over promising) they would diagnose and resolve the problem (a problem we were both unsure of the full extent). At this point Morgan from the service department was getting involved. She allowed me to voice my concerns of the issue, and assured me everything would be checked over/diagnosed/fixed. The fix to the problem ended up being more than fair, and the time frame in which the repairs were completed was astonishing. I am so thankful that the staff took my situation seriously, and helped me out to the best of their ability. They have certainly earned my trust and respect. More

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Without asking for it, they had my new truck full of gas. They also honored a cheaper price that I seen that they had the truck listed on Autotrader. They also honored a cheaper price that I seen that they had the truck listed on Autotrader. More

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Jerry was very helpful in helping us find the perfect car for our budget. He went above and beyond helping get me get all my documents needed. He was very friendly and made me feel very confident and comfort for our budget. He went above and beyond helping get me get all my documents needed. He was very friendly and made me feel very confident and comfortable with my purchase. I will definitely recommend him! More

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Super helpful and nice to work with helped me buy my first vehicle! Very exciting, made the process easy and stress free first vehicle! Very exciting, made the process easy and stress free More

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We were very happy with the service we received from Jerry. Just the amount of time having to sit around and waiting once we accepted the offer was a bit annoying. Jerry. Just the amount of time having to sit around and waiting once we accepted the offer was a bit annoying. More

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Jerry made the whole process very quick and easy. I would definitely come back in the future to purchase another vehicle. I would definitely come back in the future to purchase another vehicle. More

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Great experience working with Raymond Chevrolet. Everyone was friendly and helpful. We really enjoyed our experience. Everyone was friendly and helpful. We really enjoyed our experience. More

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Great dealership bought many of cars from them always a great experience. Staff is extremely helpful. great experience. Staff is extremely helpful. More

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It was a long distance relationship and the guys at Raymond Chevrelot made it work out great! Set me up with a notary in my area, picked me up from the airport and treated me like they would like to ha Raymond Chevrelot made it work out great! Set me up with a notary in my area, picked me up from the airport and treated me like they would like to have my business again. It was a painless experience and who knows maybe they will have a repeat customer even though I’m 500+ miles away. More

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