Jerry Williams

Tony (service advisor) was outstanding. Kept me in the loop and went the extra mile to explain tire options for me. His responsiveness was most appreciated. Kept me in the loop and went the extra mile to explain tire options for me. His responsiveness was most appreciated. More

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We walked in without an appointment and everyone was so kind. We were treated well and kept informed on our car’s progress. kind. We were treated well and kept informed on our car’s progress. More

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We had the best experience at Tom Wood Subaru on Friday. Service was excellent and Wilfred Chen was so helpful. We were having our car serviced and rear brake pads on our Subaru Forester. During the service Service was excellent and Wilfred Chen was so helpful. We were having our car serviced and rear brake pads on our Subaru Forester. During the service several other things needed to be fixed. Wilfred then offered us a courtesy car so we didn’t have to wait for the repairs to be completed. Wilfred kept us informed and was so courteous. Looking forward to our next service interval. More

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Amazing service and support from Camryn. Detail oriented and easy to work with. Also very kind. Detail oriented and easy to work with. Also very kind. More

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Excellent service and good communication. Advisor constantly kept me updated along the way. The only place I service my car. Advisor constantly kept me updated along the way. The only place I service my car. More

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Wil is terrific. I feel at ease working with him and he has a great appreciation for the customer’s perspective I feel at ease working with him and he has a great appreciation for the customer’s perspective More

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Camryn Meyer was our Service Advisor a couple of days ago on our Outback. She is extremely knowledgeable, communicates issues very well and gives you options on what would be best for you. Absolutely no pres on our Outback. She is extremely knowledgeable, communicates issues very well and gives you options on what would be best for you. Absolutely no pressure and no scare tactics! She is also very thoughtful and considerate. Needless to say we will go back to Tom Wood Subaru and ask for Camryn when we need service! More

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Horrible! !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horribl !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horrible experiences with the service department. It takes days for an oil change and tire rotation. If you have a bigger issue, expect to leave your car for multiple days and this is with an appointment. The car rental agency next door has people constantly getting loaners because of cars that the service department doesn't get to. We will never buy from Tom Wood again and are absolutely getting rid of our Subaru at this point because we can't get it serviced!! More

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Great service. Quick and courteous. I am always confident that my car is given the best care. Quick and courteous. I am always confident that my car is given the best care. More

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Eric did an excellent job in explaining issues with car, excellent comm. Five star performance excellent comm. Five star performance More

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