Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.7
97 Reviews
4.7

97 Reviews

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97 Reviews of Jerry Williams

July 24, 2025

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Employee Rating

Camryn Meyer was our Service Advisor a couple of days ago on our Outback. She is extremely knowledgeable, communicates issues very well and gives you options on what would be best for you. Absolutely no pres More

by Canadacarletta
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 24, 2025

Tom Wood Subaru responded

Thank you for your thoughtful review of Camryn and the team! Knowing you’re satisfied with your service experience truly means a lot. Tom Wood Subaru looks forward to serving you again! Safe travels!

Jul 24, 2025

Canadacarletta responded

Excellent service department!

Jul 24, 2025

Canadacarletta responded

Excellent service department! Everyone was polite and courteous to. Camryn Meyer is an outstanding Service Advisor.

July 15, 2025

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Horrible! !! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horribl More

by RADReview
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 16, 2025

Tom Wood Subaru responded

It's disheartening to hear about your repeated frustrations with our service department. We strive for efficiency and reliability, so it's concerning that we've fallen short in meeting those expectations. Please reach out if you'd like to discuss this further or explore any solutions we can offer. Thank you, Russell Stevens - Service Manager - 317-705-7024

May 01, 2025

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Great service. Quick and courteous. I am always confident that my car is given the best care. More

by mallen7474
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Shanholt

May 06, 2025

Tom Wood Subaru responded

Here at Tom Wood Subaru, we always value and appreciate our customers' feedback. Thank you!

April 26, 2025

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Eric did an excellent job in explaining issues with car, excellent comm. Five star performance More

by thom
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Recommend Dealer
Yes

Other Employees Tagged: Eric

Apr 29, 2025

Tom Wood Subaru responded

Thom, we are glad to hear that Eric provided excellent communication about your vehicle repair. Thanks for choosing Tom Wood Subaru!

April 15, 2025

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I’ve owned 2 Subaru’s and the level of service at Tom Wood is Outstanding! More

by Paul
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wilfred is excellent to work with!

Apr 15, 2025

Tom Wood Subaru responded

Paul, thank you for your positive review of Tom Wood Subaru!

January 17, 2025

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Fredo was very knowledgeable and customer oriented. Thanks for hiring people like him...very professional More

by Jack
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo Rod

Jan 20, 2025

Tom Wood Subaru responded

Jack, we're delighted to hear that Fredo provided you with such a professional experience at Tom Wood Subaru. Thanks for the kind words!

January 16, 2025

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Employee Rating

My service was amazing. Darrel was perfect I never felt like I was bothering him and I know he was very busy, he went out of his way to help me. More

by ethi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrel

Jan 16, 2025

Tom Wood Subaru responded

It's fantastic to hear that Darrel provided such attentive service during your visit to Tom Wood Subaru. We're delighted you had an amazing experience, and we appreciate your feedback!

January 13, 2025

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Employee Rating

Brought my car in for an oil change and tire rotation. We also found that I needed an alignment ( which I expected from some serious pot holes). I was told it would take close to 2hrs. due to the alignmen More

by Hilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Tom Wood Subaru responded

Hilly, we're delighted to hear that Camryn and the team at Tom Wood Subaru exceeded your expectations with their efficient service! It's great to know your car is handling better now. Thanks for choosing us!

December 21, 2024

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This is my 2nd Subaru from Tom Wood and both experiences were fantastic. They’re very efficient and have a great service department. I will always recommend them More

by Rboothman1953
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Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson, Josh Boyd

Dec 23, 2024

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru again! We're delighted to hear that both of your experiences have been fantastic and appreciate your recommendation. Our team looks forward to serving you in the future!

December 20, 2024

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Employee Rating

Very efficient and makes the car leasing experience enjoyable. Dan Ryan always takes care of his customers/guests. More

by ericpoints0313
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: DAN RYAN

Dec 23, 2024

Tom Wood Subaru responded

We're delighted to hear that Dan made your car leasing experience enjoyable and efficient at Tom Wood Subaru. Thank you for sharing this positive feedback!

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