Jerry Williams
Jerry Williams at Tom Wood Subaru
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Jerry Williams | Page 4

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Jerry Williams

July 17, 2021

Dealership Rating
Employee Rating

As usual, great service. I have used Tom Wood Subaru for years for our two Subarus and have always had really good service. Would recommend them to anyone More

by D.moon629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Tom Wood Subaru responded

Thanks for the wonderful review and for being a loyal Tom Wood Subaru customer! We hope to see you back again soon!

July 12, 2021

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Employee Rating

Will always makes it fast and easy. He is my go to guy for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Jul 12, 2021

Tom Wood Subaru responded

All of us at Tom Wood Subaru appreciate your kind review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service and will be sure to let Will, Cody, and Fredo know you appreciated their help. Have a great day!

May 28, 2021

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This visit to the Tom Wood Subaru service center was primarily for a recall service repair (free) and an oil change. Of course they always want to up-sell on changing the cabin air filter, too. The fee More

by AKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Tom Wood Subaru responded

Thank you for taking time to share this feedback about your recent recall repair and oil change. We strive to take excellent care of our customers and are happy to hear that you felt comfortable during your visit. We hope for the opportunity to assist you again in the future at Tom Wood Subaru!

May 15, 2021

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Employee Rating

Wonderful friendly service. Always able to get in and have the service done in a timely manner. It always nice that they provide a light refreshment. More

by Tqc1234
Recommend Dealer
Yes
May 17, 2021

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Tom Wood Subaru, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 03, 2021

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So professional and polite is what my experience was from beginning to end. Love the vehicle and would absolutely recommend this dealership to others interested in overrall great quality. Thanks Mike 👍 More

by Ladonz76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson, Josh Boyd

Apr 05, 2021

Tom Wood Subaru responded

Thank you for posting about your experience. We're happy to hear that Mike was so helpful during your visit to Tom Wood Subaru!

March 06, 2021

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Employee Rating

Good check in. Service done in a very reasonable amount of time. Watched work being done. The tech seemed very professional. Simply pleased with the experience. More

by frmike2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Tom Wood Subaru responded

Thank you for leaving us a review! We're happy to hear that our Tom Wood Subaru team was so helpful during your last visit and we look forward to working with you next time!

February 06, 2021

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Employee Rating

Oil change, tire rotation and alignment, new wipers, filters and a few extras. Car washed. Service helped reset dashboard. Out the door in one hour. More

by rnharley2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TONY BIRSFIELD

Feb 08, 2021

Tom Wood Subaru responded

It was our pleasure to provide you with thorough, efficient service! Thank you for trusting the Tom Wood Subaru team with your business and your vehicle. See you next time!

January 30, 2021

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Employee Rating

Purchase a new Subaru about two months. Right rear tire began losing air. Took in for service and found it had a nail and needed to be plugged. Charged $40. Had I gone to Discount Tire they would have plug More

by tgates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Tom Wood Subaru responded

Thank you for your business. We want the best for our customers and appreciate you taking the time to post about your experience. Feedback is important to us and we will take this into consideration moving forward. Safe and happy driving, Jerry Williams - Service Manager - (317) 705-7024

December 17, 2020

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Employee Rating

Tom Wood's service dept. got me in and out quickly and performed flawlessly. Mr. Chan made sure that the work was done right. He also made sure I knew what was done. More

by Sockmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Dec 17, 2020

Tom Wood Subaru responded

Thank you for taking the time to review us! We are very proud to have Wilfred on our team, and it is fantastic to hear that he delivered such a seamless service experience. Safe travels, and we hope to work with you again at Tom Wood Subaru!

November 27, 2020

Dealership Rating
Employee Rating

Always get 5 star service at TWS. Needed a small warranty repair on a fog light on my Forester and it was done within an hour. Great customer lounge and service. Thanks to TWS🙂 More

by Dave W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Tom Wood Subaru responded

Dave, thank you for taking the time to leave us a review! It is always a pleasure to service your Subaru Forester here at Tom Wood Subaru, and we look forward to your next visit!

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