Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams | Page 5

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Jerry Williams

February 08, 2023

Dealership Rating
Employee Rating

Love my Subaru and the excellent service I’ve received from Tom Wood. Always top notch and courteous. They are very thoughtful of customer satisfaction. More

by IndyQATester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Shinholt

Feb 08, 2023

Tom Wood Subaru responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

January 23, 2023

Dealership Rating
Employee Rating

Quick, efficient service, honest and fair. My go to for all services!! Will keep coming back. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Tom Wood Subaru responded

Thank you for trusting the Tom Wood Subaru team to deliver a great experience! We appreciate your business and these kind words.

September 14, 2022

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Employee Rating

Easy process from scheduling my service thru the quick service turnaround and the car wash before I picked up the car. More

by suzanneIrwin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Tom Wood Subaru responded

Thank you for leaving Tom Wood Subaru a five-star review! We are happy to hear your services were completed quickly and that you are happy with the results. Until next time!

July 28, 2022

Dealership Rating
Employee Rating

It’s my first time sending my car there and the price was good and everything worked out great More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Tom Wood Subaru responded

Ed–Thank you for sharing your satisfactory experience with our team at Tom Wood Subaru. We are grateful for your business and hope to see you again!

May 28, 2022

Dealership Rating
Employee Rating

Very prompt and thorough service, and good advice about what service to do soon and what could be deterred for a while. More

by Recent customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Tom Wood Subaru responded

Thanks for the review of Tom Wood Subaru! We look forward to taking care of you next time!

May 27, 2022

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Employee Rating

Everything was great except my husband was the one who waited for the car. He is crippled and limps with a cane. When he paid he was handed the paperwork and told that the car was “up front”. After lim More

by suzannew6
Recommend Dealer
Yes
May 31, 2022

Tom Wood Subaru responded

Thank you for the feedback. We are sorry that your husband didn't have an easier time getting the paperwork. We want to make things easy for our customers, and I regret that we let you down. Please get in touch at your convenience so that we can hear any other feedback you have. Thank you, Jerry Williams - Service Manager - (317) 705-7024

May 27, 2022

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Employee Rating

I’ve come through repeatedly to have routine maintenance done on my crosstrek and I almost always end up talking with Wilfred Chan (Will). Throughly impressed with each interaction, and Will’s a really kind More

by isaac.seppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan and Eric

May 27, 2022

Tom Wood Subaru responded

We appreciate your confidence in Will and the rest of our team to get the job done. Drive safely, and we hope to see you back at Tom Wood Subaru!

May 25, 2022

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Employee Rating

I’m driving my 4th Subaru , and I wouldn’t take it anywhere but Tom Wood Subaru to be serviced. Everyone inn the service department, especially Joe, has always been completely professional while treat More

by Margaret.wiltrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shanholt

May 25, 2022

Tom Wood Subaru responded

Hi Margaret - We are so grateful for your continued business! Thank you for choosing Tom Wood Subaru and for sharing your kind review of Joe. See you next time!

April 14, 2022

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Employee Rating

Mike and Tom Wood dealership takes care of our needs. Love my new Outback wilderness, Mike had everything ready to go when we arrived. Service department is ordering all my extras. I will not go to an More

by subaru happy girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson

Apr 14, 2022

Tom Wood Subaru responded

Congratulations on your new Subaru Outback Wilderness! Thank you for trusting Mike and the Tom Wood Subaru team to find you the perfect new ride for all your adventures. Enjoy it, and we'll see you next time!

Apr 14, 2022

subaru happy girl responded

You can count on that ❤

January 19, 2022

Dealership Rating
Employee Rating

Dealership did a great job on my wife’s car. In-depth front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! More

by Ed.leblanc32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Boyd

Jan 19, 2022

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that the Tom Wood Subaru team was able to assist with your wife's vehicle and get the job done. Drive safely, and we hope to see you back!

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