Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams | Page 6

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Jerry Williams

January 07, 2022

Dealership Rating
Employee Rating

I feel they care about the customer. Work quality is good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. More

by Yingcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Tom Wood Subaru responded

Thank you for the great review! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Tom Wood Subaru!

January 06, 2022

Dealership Rating
Employee Rating

Have bought three cars from this dealership and another from different Tom Wood dealership and in all of them they have been the best I have ever experienced compared to others More

by brzeh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TONY BIRSFIELD , Fredo Rodriquez also Joe and Ryan

Jan 07, 2022

Tom Wood Subaru responded

It means a lot that our service stood out to you, and will certainly let the Tom Wood Subaru team know you appreciate all of their attentiveness and professionalism. Thanks for the kudos!

December 12, 2021

Dealership Rating
Employee Rating

Had a front tire that kept going low. Wilfred took down my information. The car was taken for a test drive. It was the two front tires. Both value stems had to replaced. I appreciate the excellent service, More

by Glenn70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Dec 13, 2021

Tom Wood Subaru responded

It's wonderful Wilfred and the Tom Wood Subaru service team were able to make sure your tire concerns were taken care of. We will certainly let everyone know their commitment to exceptional service stood out to you. Safe travels!

Dec 13, 2021

Glenn70 responded

Ok. That would be great.

November 12, 2021

Dealership Rating
Employee Rating

Quick service pleasant people best dealership I have used in my 54 years of driving More

by Dwittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2021

Tom Wood Subaru responded

We're blown away by this incredible compliment! We were more than happy to lend a hand with your service needs, and the entire Tom Wood Subaru team looks forward to our next opportunity to work together!

Nov 12, 2021

Dwittman responded

Wonderful dealership

November 08, 2021

Dealership Rating
Employee Rating

Visiting Indy for a funeral from Michigan. My car was Broken into and tow windows shattered. I received the seat service at Tom wood collision from the initial Telephone call to actual Help With More

by Michelelehman2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry. WasWonderful

Nov 08, 2021

Tom Wood Subaru responded

We are happy to hear the Tom Wood Subaru team could step in and help you with your window replacement. It means a lot that our services stood out to you and we will let the staff know they made all the difference in what could have been a stressful situation. Drive safely!

October 22, 2021

Dealership Rating
Employee Rating

I was extremely pleased with the quick request to fix my rear tail-light… Parts department checked to make sure they had the part assembly; which they did. They then transferred me back to make appt. They s More

by Tish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Tom Wood Subaru responded

Thank you for the great review, Tish! We want the most for our guests, and we are thrilled to hear that you had such a successful service experience working with the Tom Wood Subaru team. Drive safely, and we are looking forward to working with you again down the road!

September 24, 2021

Dealership Rating
Employee Rating

Tom Woods have been great they have excellent customer service great sales staff and excellent cars I leased a 2019 Crosstrek in 2019 and now I am waiting on my 2021 Crosstrek to come in love my Subaru More

by vluchene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Saddler

Sep 24, 2021

Tom Wood Subaru responded

Thank you for the wonderful review of Tom Wood Subaru! We are delighted to hear we could help you find a 2019 Subaru Crosstek lease. Your appreciation of our team means the world!

August 28, 2021

Dealership Rating
Employee Rating

Excellent, work was done quicker than l was originally told. More

by Donedragoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Boyd

Aug 28, 2021

Tom Wood Subaru responded

We love exceeding your expectations! We're so glad you brought your business to Tom Wood Subaru and we hope we'll continue to work together in the future when your next automotive need arises. Take care!

August 07, 2021

Dealership Rating
Employee Rating

Always helpful and always careful-- whether putting on a new plate, doing a routine inspection, or explaining every item on paperwork in simple language! I would trust their techs with any problem. More

by pflitmus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

Tom Wood Subaru responded

We are so grateful that you've put your trust in our service team at Tom Wood Subaru! We strive to always provide attentive and thorough care to our guests at every opportunity! Thank you for taking the time to review us and we look forward to your next visit!

July 31, 2021

Dealership Rating
Employee Rating

Used the service department at Tom Wood Subaru for the first time. Service staff isn’t professional and knowledgeable. The waiting area is large and clean. Great service experience. More

by 63crusader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Tom Wood Subaru responded

We're glad to see that you enjoyed your visit. If you would like to share any details as to how our team can improve, please let us know! Jerry Williams - Service Manager - (317) 705-7024

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