Jerry Williams
Jerry Williams at Tom Wood Subaru

Jerry Williams | Page 7

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Jerry Williams

July 29, 2021

Dealership Rating
Employee Rating

I came in for two recalls that might take 2 hours or so. I was so happy when my car was done in one hour! More

by Rutledgems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Tom Wood Subaru responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Tom Wood Subaru! Providing an excellent customer experience is our number one priority, so we are thrilled to hear the team was able to get you back on the road in no time. Safe travels!

July 27, 2021

Dealership Rating
Employee Rating

This service visit was much better than my last. The staff were friendly and the service didn’t take forever like last time. Much improved More

by Tammy1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I did not work with Jerry. The man you greeted me and signed me in was very courteous. I don’t remember his name

Jul 27, 2021

Tom Wood Subaru responded

Thank you for the positive rating, Tammy. We're glad your wait time wasn't too long this time around, and we appreciate your repeat business. We hope to get another chance to impress you down the road! - your friends at Tom Wood Subaru

July 17, 2021

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Employee Rating

As usual, great service. I have used Tom Wood Subaru for years for our two Subarus and have always had really good service. Would recommend them to anyone More

by D.moon629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Tom Wood Subaru responded

Thanks for the wonderful review and for being a loyal Tom Wood Subaru customer! We hope to see you back again soon!

July 12, 2021

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Employee Rating

Will always makes it fast and easy. He is my go to guy for service and advice. There actually is not a bad guy there. Cody and Fredo have always been great as well. More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Jul 12, 2021

Tom Wood Subaru responded

All of us at Tom Wood Subaru appreciate your kind review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service and will be sure to let Will, Cody, and Fredo know you appreciated their help. Have a great day!

May 28, 2021

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Employee Rating

This visit to the Tom Wood Subaru service center was primarily for a recall service repair (free) and an oil change. Of course they always want to up-sell on changing the cabin air filter, too. The fee More

by AKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Tom Wood Subaru responded

Thank you for taking time to share this feedback about your recent recall repair and oil change. We strive to take excellent care of our customers and are happy to hear that you felt comfortable during your visit. We hope for the opportunity to assist you again in the future at Tom Wood Subaru!

May 15, 2021

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Employee Rating

Wonderful friendly service. Always able to get in and have the service done in a timely manner. It always nice that they provide a light refreshment. More

by Tqc1234
Recommend Dealer
Yes
May 17, 2021

Tom Wood Subaru responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Tom Wood Subaru, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 03, 2021

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Employee Rating

So professional and polite is what my experience was from beginning to end. Love the vehicle and would absolutely recommend this dealership to others interested in overrall great quality. Thanks Mike 👍 More

by Ladonz76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson, Josh Boyd

Apr 05, 2021

Tom Wood Subaru responded

Thank you for posting about your experience. We're happy to hear that Mike was so helpful during your visit to Tom Wood Subaru!

March 06, 2021

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Employee Rating

Good check in. Service done in a very reasonable amount of time. Watched work being done. The tech seemed very professional. Simply pleased with the experience. More

by frmike2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Tom Wood Subaru responded

Thank you for leaving us a review! We're happy to hear that our Tom Wood Subaru team was so helpful during your last visit and we look forward to working with you next time!

February 06, 2021

Dealership Rating
Employee Rating

Oil change, tire rotation and alignment, new wipers, filters and a few extras. Car washed. Service helped reset dashboard. Out the door in one hour. More

by rnharley2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TONY BIRSFIELD

Feb 08, 2021

Tom Wood Subaru responded

It was our pleasure to provide you with thorough, efficient service! Thank you for trusting the Tom Wood Subaru team with your business and your vehicle. See you next time!

January 30, 2021

Dealership Rating
Employee Rating

Purchase a new Subaru about two months. Right rear tire began losing air. Took in for service and found it had a nail and needed to be plugged. Charged $40. Had I gone to Discount Tire they would have plug More

by tgates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Tom Wood Subaru responded

Thank you for your business. We want the best for our customers and appreciate you taking the time to post about your experience. Feedback is important to us and we will take this into consideration moving forward. Safe and happy driving, Jerry Williams - Service Manager - (317) 705-7024

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