Jesse Cannon-Wallace | Page 6

Wonderful Experience, As Usual! I recently purchased a 2015 GLA250 from Jesse Cannon-Wallace at Atlanta Classic Cars. She really listened to my needs and fit me with the perfect car I recently purchased a 2015 GLA250 from Jesse Cannon-Wallace at Atlanta Classic Cars. She really listened to my needs and fit me with the perfect car! She is extremely knowledgeable, responsive, and respectful - all 3 components required for my definition of fantastic customer service! She exceeded my already-high expectations of ACC since 2008 with my previous C300. I highly recommend her if you are even thinking about any MB in the future! Thanks again to Jesse & the entire team @ ACC that makes doing business with them a great experience! More

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PROFESSIONAL, POLITE, VERY KNOWLEDGABLE & SINCERE.. After a number of 'less than satisfactory' contact with car sales reps...i found Miss Jesse online She is a car hunter's dream assistant .. I had a After a number of 'less than satisfactory' contact with car sales reps...i found Miss Jesse online She is a car hunter's dream assistant .. I had a 2014 c250 Mercedes in mind. At Jesse's recommendation I read through her Mercedes blog.. A lot of information later, I changed my mind to the 2015 c250..(so glad I did!) Long communications later (including emails, phone calls etc) Jesse had given me all the details relating to the various additional 'packages' that one may purchase with the car &the ones she recommended for me. (which made total practical sense). The details about the best financial choices available, warranties, maintenance services,& even appropriate insurance details. Apart from Jesse's comprehensive car related knowledge, patience & refined manners. What came through very clearly to me is her sincerity..ie her honesty. She actually "CARES" that one gets the car that is the best choice for one's lifestyle, budget & needs. i of course bought the car..so happy I did. Its everything i anticipated, she described, and more!!! If there were more Jesse's in the world, it would be a much more pleasant secure place to live in. I highly recommend Jesse Cannon-Wallce at Atlanta Classic Cars for all of your car sales & maintenance needs. In short..JESSE ROCKS!! More

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Jesse was very attentive to my needs and met all of them and we found the car that met my needs. Jesse also did immediate follow up after the purchase to make sure all is well. and we found the car that met my needs. Jesse also did immediate follow up after the purchase to make sure all is well. More

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Jesse is an AMAZING person to work with!!!! I have purchased two vehicles from her and she made the process SO EASY! I had purchased another vehicle (a Mercedes competitor) from a different dealership purchased two vehicles from her and she made the process SO EASY! I had purchased another vehicle (a Mercedes competitor) from a different dealership and my experience was not good. They gave me the run around and I was at the dealership for what seemed as an eternity. I actually left that dealership crying in my new car. It made me very reluctant to want to purchase a car again! Jesse turned that around for me! Not only did she find the EXACT car that I wanted (I had to have a diesel), she went over and beyond to make sure the process was easy for me. After purchasing my first car from Jesse, I found out my family was growing (literally going to double) and I had to purchase a bigger SUV. Not only did she find another diesel for me that had everything that I wanted, she made the process so fast and easy! My husband and I were amazed at Jesse and the people of ACC that were working with us. They even held our twins and kept them occupied while we were completing the paperwork. Jesse is the ABSOLUTE BEST to work with. She has never made me feel pressured with the typical car salesman attitude. She made me feel as though she had my best interest at heart and was truly making sure that my family was happy! Jesse Cannon-Wallace is WONDERFUL! More

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I have contacted Jesse via e-mail in search of a very hard to find E-wagon. She understood my situation and offered me great information and advice to help me locate a vehicle of my choice. She was very hard to find E-wagon. She understood my situation and offered me great information and advice to help me locate a vehicle of my choice. She was very knowledgeable and went out of her way to accommodate an out of state client to get the perfect car. In her e-mail communication I felt like she was always a step ahead of me and offered advice and answers to questions I was about to ask. Fortunately for me I eventually found a local dealer who helped me out and I ultimately did not purchase a vehicle from Jesse but her knowledge and advice helped me greatly in my purchase process. If I was in Atlanta I would buy a car from Jesse in a heartbeat! More

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We started working with Jesse in May to special order a new 2014 ML350. She was absolutely WONDERFUL. One of the things that absolutely impressed me with Jesse and Atlanta Classic Cars was that they were n new 2014 ML350. She was absolutely WONDERFUL. One of the things that absolutely impressed me with Jesse and Atlanta Classic Cars was that they were nice and they are the complete opposite far from the "car salesman" stereotype. No pressure what so ever, and made you feel that you were the one that is important and they valued EVERY person that walks in the door. Some people get very intimidated to go to a Mercedes dealership because they feel they are judged whether they can afford the car. I will say, I have had that experience at another Mercedes dealership, but NOT Atlanta Classic Cars. They don't try to figure out if you can afford the car and even if you can't, they don't care. They welcome everyone to come and look at their cars. If Mercedes isn't reachable for a person at that time, and it is something that they want to work towards then they are happy to show you the cars and even test drive one if you like. Because they know, one day you will buy one and if not, you know someone that will. There are so many times you walk into a dealership and they have the attitude that if you are just browsing and looking around that they could care less about helping you because they are only looking for people who are serious. And they don't care if you buy from them because there will be someone else that will. So many times, I have dreaded going to look at cars because the moment you drive on a lot, sales people start running out the door to get to you first and bugging you over and over. At Atlanta Classic Cars, someone comes out and greets you and make you feel important, offer you a beverage and then let you look around and do whatever you need to and spend as much time as you need without feeling pressured. We contacted Jesse prior to arriving at the dealership and greeted us when we arrived and we test drove a ML. We had many questions about all the different options and she answered every question and provided valuable opinions and direction on what to order and what not to order. I will say there was only a couple of options that I didn't choose, otherwise my car had everything on it including a bunch of options that at the time you don't even realize you can order on the ML (SPLITVIEW, soft-close doors, 3-zone climate control Passenger Seat with memory & lumbar support, designo leather, and heated/cooled cupholders) because they hadn't released anything about the 2014 model year. Jesse went above and beyond to get all the information she could on what we could order. We could tell that she knew the product she was selling. She knew every option and how it worked which was great. There are so many times, salespeople just assume without knowing. We sat down and ordered everything and then the 3 month wait started which I was like a kid waiting on Christmas. Jesse was sending me a status regularly letting me know she checked on my car to see if anything had changed on when it would go into production. Also, she was great at returning my emails of me asking every tiny question that I had because I was so excited. A couple of weeks prior to the scheduled production date, Jesse contacted us to go ahead and get the financing taken care of so that wouldn't have to be worried about. The 3 months went by fast (but really felt like forever) and the car actually went into production earlier than expected which was wonderful. Jesse sent me an email the day my car was "born" (rolled off the production line) and told me that she should have it in a couple of days. The next day, I was very surprised when she sends me an email letting me know it had arrived at the dealership and had attached pictures of my new baby. We scheduled time to come in and take delivery of the car. Jesse ordered the few accessories she knew what I wanted and had them installed that morning so that when we arrived, the car was ready. There is so many times where you go and purchase a car and if you order accessories, you have to wait or bring the car back. Jesse went through every option I had ordered. Actually took me on a test drive where she showed me the DISTRONIC and OMG. That option is amazing. There were a couple times I was using my imaginary passenger break when the car in front of us was stopping at a red light and I was wondering if the car was going to stop. It did. You have to get used to being that trusting but I can tell you Mercedes Benz did a fantastic job on that. Jesse did tell us that we do have to participate in driving the car and that we couldn't just lay back and not pay attention. We laughed... because the car really does basically drive itself. We finished our test drive and we went back to the dealership to discuss a couple more add-ons then it was time to sit with the Finance Manager. And WOW. That took all of 10 minutes. The majority of the top of his desk is a computer screen/tablet where you click a couple of boxes to add pre-paid maintenance and extended warranty stuff and then you initial and sign in a few boxes. A couple of pages get printed on a printer then sign a hard copy of one page for MBFS and then you are done. We walked out and Jesse took our picture with our ML and we were leaving to go home. All i can say is, I will always buy a Mercedes and purchase it at Atlanta Classic Cars! We have purchased many cars of the years (BMW, Jaguar, Cadillac, Corvettes, etc.) and we have never been in the dealership less than 5-6 hours, EVER. If it wasn't for the huge amount of options I ordered that Jesse wanted to show how to operate, we would have been at the dealership maybe 30 minutes. I will say this is mostly due to Jesse getting all the financing taken care of prior to the car going into production but even then, she had a decision back very quickly. I have had my car for a week now, and there is NOTHING I would change. I am so happy I got everything I wanted and waited the few months to get it. I have to say I think I have the most beautiful ML ever built. But I am partial. :-) But I am totally serious. More

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My wife and I shopped the other MB dealers in town. We were looking to get the best price up front, and the first offer put on the table via E-mail was the best compared to the others dealers. When we vi were looking to get the best price up front, and the first offer put on the table via E-mail was the best compared to the others dealers. When we visited it only got better. Jesse is the antithesis of the car salesperson that gives that profession a bad rap. She was very professional. She asked good questions to determine our needs. She didn't pressure us at all. She sold the benefits of the product. We were fist time MB buyers, so we appreciated the info. Right through to when we picked up the car, she went through the features. She even paired our cell phones in the blue tooth. Since we've been back for one service, and that went smooth too. I'd recommend this dealer and Jesse in particular, as she made the car buying experience a good process. I've always hated walking into any car dealer because of it being a painful experience with the poor salespeople you get. Not here. More

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Jesse was great to work with. No pressure, she was very patient and explained everything in full detail. I highly recommend working with her if you are looking to purchase a Mercedes. Everyone at the dea patient and explained everything in full detail. I highly recommend working with her if you are looking to purchase a Mercedes. Everyone at the dealership was helpful, even though they knew I was already working with a particular sales person. Aside from Jesse I also interacted with Jack McCue, Eric Palmsteen, and Bob Holton. They were all great! Even after we picked up our new car, Jesse spent over an hour explaining all of the functions of the vehicle. Very impressed with her knowledge. Thanks for all your help. More

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I highly recommend ACC. I've purchased three cars from Jesse Cannon-Wallace. Outstanding customer service, very knowledgeable, good follow-up, and a winning deal. from Jesse Cannon-Wallace. Outstanding customer service, very knowledgeable, good follow-up, and a winning deal. More

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Jesse was extremely helpful in my decision to purchase a Mercedes and was very knowledgeable about not only the model I was purchasing but also the Mercedes brand. I walked into Atlanta Classic Cars on a Fr Mercedes and was very knowledgeable about not only the model I was purchasing but also the Mercedes brand. I walked into Atlanta Classic Cars on a Friday afternoon (unplanned) and felt lucky that Jesse was the sales associate available to assist. It was a very pleasant buying experience as I was never pressured at any time to "make a deal today". Over the following days I had several questions that were answered promptly (I am certain one of those days was a day off). It is clear that Atlanta Classic Cars is serious about service and it shows not only through their facility but through their employees. I would definitely recommend Jesse and Atlanta Classic Cars to anyone considering a new car purchase. More

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