Ash Mojaddam

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear our team provided excellent service and kept you informed throughout the entire process. Clear communication and making sure our customers understand what’s happening with their vehicle are very important to us. We appreciate your trust and are thrilled to hear you’d come back again. We look forward to serving you in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

We’re very sorry to hear how you feel about your purchase. That’s not the experience we want anyone to have, especially when it comes to something as important as your contract and pricing. We take concerns like this seriously, and we would appreciate the opportunity to review your deal with you in detail to ensure everything was clearly presented and understood. If there are any questions or areas of confusion, we want to address them directly. If you’re open to it, please contact dealership management so we can go over everything together. — Ford of Oxnard Management Team

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear everything about your experience was excellent—from the knowledgeable salesperson to the finance process being quick and easy. Your recommendation truly means a lot to us. We appreciate your trust and hope you enjoy your new vehicle! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Love hearing that — in and out, no drama, mission accomplished. 😄 Thank you for the great feedback! We’re glad you got exactly what you needed, the upgrade you wanted, and the right price. We appreciate your business and hope to see you again down the road.

Envision Ford of Oxnard responded

Thank you for sharing your experience. We’re glad to hear that, even with the challenges, Sara and Ash went the extra mile to make the transaction work for you. Their dedication and personal effort truly reflect the level of care we strive to provide. We appreciate you choosing Envision Ford and look forward to assisting you again in the future. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience with us. We’re thrilled to hear that your first Raptor purchase was such a positive one and that our team delivered the level of customer service you deserve. Congratulations on the Raptor, and welcome to the family! We truly appreciate your business and look forward to assisting you again in the future.

Envision Ford of Oxnard responded

Thank you so much for the great feedback and for recognizing our team! Jose truly sets the standard in service leadership, Ash’s personality absolutely makes the buying process enjoyable, and Albert takes great pride in caring for our customers’ vehicles. We’re lucky to have all three of them on our team. We also appreciate you calling out the phone system challenge. Your feedback is valid, and improving accessibility and communication is something we’re actively working on. Thank you for bringing it to our attention and for your patience in the meantime. We truly value your continued trust and look forward to taking great care of you moving forward. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the fantastic review! We’re thrilled to hear that Alie delivered an exceptional experience from the first introduction all the way to handing you the keys to your new truck. His communication, personality, and dedication are a huge part of what makes our team special, and he’ll be excited to hear your feedback. We truly appreciate your recommendation and are grateful you chose us for such an important purchase. Enjoy the new truck, and we’ll be here anytime you need us! — Ford of Oxnard Team