Jesse Dickerson

2017 Ford Focus problem jerk was having problems going into gear from stop to go position, and wanted to return after having it for 8 days. In order for me to have Russ Darrow Mitsubishi, Waukesha take into gear from stop to go position, and wanted to return after having it for 8 days. In order for me to have Russ Darrow Mitsubishi, Waukesha take back the car and get my trade in back, they made me apply for another loan to get my car back. Now the price of the loan is 15,000, Before trade in my loan had only 10,000 left to pay on it. I feel I got taken advantage of, because I only had the new car for 8 days. I feel it was wrong for Russ Darrow to charge me 5000.00 more. And kept my 1000 dollar down payment, which doesn't show on contract. Service denied the issues and told me to take it to a Ford dealership. Steve in the service dept drove the car with me and agreed there were issues, but the General manager told me that this wasn't true. Sales and Service dept. had so many stories and lies they couldn't remember what they told me before. Tried to save money to reduce car payments. Now I'm paying more for my original car and higher monthly payments. I got so screwed over and now really suffering to survive just because I was sold a bad car. Do you research before buying, when you hear one lie or have their words be different coming out of another person's mouth, then stop because you're getting taken advantage of. I trusted Rico (salesman) not to take advantage of me, since I personally knew him and his wife, but unfortunately I was wrong. More

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Helpful, friendly. Worked with them for my last 3 cars, and the experience just keeps getting better. Worked with them for my last 3 cars, and the experience just keeps getting better. More

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You cannot believe what they say, they actually tried to tell me that my car had a bad muffler bearing. Can you believe that? Then also the return policy on cars the three day/72 hours, is also not true, th tell me that my car had a bad muffler bearing. Can you believe that? Then also the return policy on cars the three day/72 hours, is also not true, they will not trade you for what you bought the car for, they re-appraise the car and give you only there new value of it Since you took possession of the car. Which is usually $1500-$2000 less then you paid for the car. So they win you lose no matter what you want to do if you want to return the car for any reason. More

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Great service. Great dealership. Been very pleased with Mitsubishi Waukesha. Recommended them to family and friends. Mitsubishi Waukesha. Recommended them to family and friends. More

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Great service, staff and all around experience. Would recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up! recommend for any vehicle needs. A one stop shop for cars, service, and parts. Great dealership. Keep it up! More

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Best car dealership I've been to! Everyone is friendly and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I' and they work/ try so hard to get you into a great vehicle!!! All of the employees make you feel like family and have your best interest at hand!! I'll definitely be a repeat customer in the future!! More

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Friendly and caring staff with a quick and easy purchase experience! experience! More

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They a good dealership with the 10 yr warranty and they try to help with monthly payments you can afford try to help with monthly payments you can afford More

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They got me a nice vehicle that I like and they also gave me a good value for my trade in. I would recommend this company to someone who is in the market for a new vehicle. me a good value for my trade in. I would recommend this company to someone who is in the market for a new vehicle. More

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Excellent used car buying experience The sales and finance staff were attentive and accommodating. We test drove the car, and afterwards they gave us a very fair offer that we couldn't r The sales and finance staff were attentive and accommodating. We test drove the car, and afterwards they gave us a very fair offer that we couldn't refuse. More

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