Jesse Herrera

Polite & knowledgeable about new & used cars. They were helpful without being overbearing & answered all questions I asked. They were helpful without being overbearing & answered all questions I asked. More

by revchris Verified Customer Verified Customer

Helpful 0

Report | Print

Extremely easy to deal with. Very friendly. Service department is great. We are now a 3 Volvo family. Very friendly. Service department is great. We are now a 3 Volvo family. More

by drdougl Verified Customer Verified Customer

Helpful 0

Report | Print

Love these cars and this dealership! ! Transparent, fair, and they prep the cars so well! ! Transparent, fair, and they prep the cars so well! More

by Paul Chrisman Verified Customer Verified Customer

Helpful 0

Report | Print

Great service ,treated me with respect I would recommend them to all my friends looking for a car them to all my friends looking for a car More

by al33 Verified Customer Verified Customer

Helpful 0

Report | Print

Dealer was easy to deal with start to finish very pleased with the Volvo tc60! with the Volvo tc60! More

by larryaaron111 Verified Customer Verified Customer

Helpful 0

Report | Print

I am a 59 year old Retired Marine and this was my 1st Volvo purchase and 1st time purchasing from O'Steen Volvo. Mehmet was a pleasure to deal with, consummate professional salesperson. No pressuring s Volvo purchase and 1st time purchasing from O'Steen Volvo. Mehmet was a pleasure to deal with, consummate professional salesperson. No pressuring sales tactics and knew his Volvo product very well. I hope to do business with him again. Mehmet is an asset to the dealership. Woody, our finance manager was also very easy to work with. He was very informative, knowledgeable and personable. Also an asset to the dealership. Dealing with management could have been better. I felt as if the negotiation process could have been smoother. Something that really aggravated me was finding out right before we went to finance the car only had 1 key. The dealership never mentioned that, nor would they had I not noticed only 1 key and asked about the 2nd key. I was told there was only 1 key and the dealership would not provide a 2nd key. If I only had one key to my trade in, pretty sure I would have been dinged for that. I gave the dealership a 5 Star review because of Mehemet and Woody, but the negotiation process with management set me back a bit so I gave the person I dealt with in management 1 star. We negotiated for 2 weeks or close to it. The 2nd key thing really bothered me. I thought management should have stepped up and provided a 2nd key, that is reasonable. I definitely give Mehmet and Woody 5 Stars. Respectfully, J. COLE USMC Retired More

by Rush2112 Verified Customer Verified Customer

Helpful 0

Report | Print

Competitive pricing, friendly staff, highly recommend buying from the O’Steen Team! Will definitely recommend to friends & family! buying from the O’Steen Team! Will definitely recommend to friends & family! More

by Phillipsap72 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone at O'Steen Volvo was extremely helpful. O'Steen was a great buying experience and the best price! O'Steen was a great buying experience and the best price! More

by POPPJAY Verified Customer Verified Customer

Helpful 0

Report | Print

Purchased a used vehicle. I expressed concern regarding steering pump noise. I was reassured it was fine. I took it to Eurospec who resolved the issue immediately. The s I expressed concern regarding steering pump noise. I was reassured it was fine. I took it to Eurospec who resolved the issue immediately. The second key fob didn’t work which the Audi dealership resolved. I had to get gas on the way home from purchasing the vehicle and discovered a crack in the front bumper. I wrote a letter to my Salesperson with pictures hoping it would be directed to the appropriate service department personnel. Never heard anything back. So I won’t be back. More

by bill Verified Customer Verified Customer

Helpful 0

Report | Print

Very professional and easy to work with. RJ was Knowledgeable and understanding to my needs RJ was Knowledgeable and understanding to my needs More

by JKGATOR Verified Customer Verified Customer

Helpful 0

Report | Print