Paul Smith
Paul Smith at O'Steen Volvo
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Paul Smith

Sales & Leasing Consultant

O'Steen Volvo

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Paul Smith

May 05, 2024

Dealership Rating
Employee Rating

Straight forward and no-nonsense process of purchasing a new car and trading in the old one. More

by jos_wolke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

We went to multiple dealerships and none extended the courtesy, helpfulness, kindness, and customer focus that Osteen Volvo did. I never thought that buying a car could be such an enjoyable experience. More

by cath0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

She did a great job at the dealership handling any of my need for the exact model Volvo, I was looking for More

by gsaig
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mason

Apr 15, 2024

O'Steen Volvo responded

Thank you so much for taking the time to share your experience! /MM

April 13, 2024

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Employee Rating

Great customer service! Super friendly, helpful, knowledgeable and hospitable. My first time buying a car was a great experience. More

by ashlee.golden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

O'Steen Volvo responded

Ashlee, Thank you so much for sharing your experience with us! We're absolutely delighted to hear that your first car buying experience was a positive one, and it's fantastic to know that our team could make it all the more special. /MM

April 07, 2024

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Employee Rating

Very attentive, courteous and knowledgeable. Very helpful in providing options in warranties and financing. Completed the paperwork very quickly. More

by smbjax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Chrisman

Apr 09, 2024

O'Steen Volvo responded

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you found our team to be attentive, courteous, and knowledgeable. It's our top priority to ensure that our customers feel fully informed about their warranties and financing options, and we're glad we could assist you effectively in these areas. /MM

February 23, 2024

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Employee Rating

Our car buying experience was very pleasant. The sales representative and everyone was very easy to deal with. More

by jenklglln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

O'Steen Volvo responded

Thank you for taking the time to share your positive experience! /MM

January 31, 2024

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Employee Rating

Amazing service and great prices. Very helpful and willing to negotiate with you to get you in a set of wheels More

by carlosdayoub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehmet Bulak, Paul Chrisman

Feb 01, 2024

O'Steen Volvo responded

Thank you so much for sharing your recent car-buying experience with us! -MM

January 28, 2024

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Employee Rating

O'Steen team worked on a problem with Volvo and kept in touch with us and when the car arrived at the dealership in the morning all prep and paperwork was completed and we drove our new car out in the afte More

by edrothen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Moran

Feb 01, 2024

O'Steen Volvo responded

Thank you for sharing your experience with us! We're delighted to hear that our team at O'Steen worked diligently to address the issue with your Volvo and kept you informed every step of the way. -MM

January 19, 2024

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Employee Rating

Competitive pricing, friendly staff, highly recommend buying from the O’Steen Team! Will definitely recommend to friends & family! More

by Phillipsap72
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesse Herrera

Jan 22, 2024

O'Steen Volvo responded

Thank you for taking the time to share your positive experience with us! We look forward to serving you, your friends, and your family in the future. -MM

January 08, 2024

Dealership Rating
Employee Rating

Three years ago we purchased our first Volvo from O'Steen and were so pleased with the experience as well as the car that we returned last month to purchase another. More

by findleslie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehmet Bulak, Paul Chrisman , Robert Maurice, Jimmy Simmons, Michelle Williams

Jan 11, 2024

O'Steen Volvo responded

It's truly gratifying to hear that three years ago, your initial Volvo purchase with O'Steen was a satisfying experience, and you were pleased not only with the process but also with the car itself. We look forward to continuing to provide you with excellent service and quality vehicles in the future. -MM

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