Jesse Horne

Clean facility Inviting and waiting area is great place to wait and lots of refreshments. to wait and lots of refreshments. More

by SAGIASOKAN Verified Customer Verified Customer

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I have been unable to register my car, and it’s been 6 weeks since purchase. I am an out of state buyer and they have not provided the necessary paperwork. weeks since purchase. I am an out of state buyer and they have not provided the necessary paperwork. More

by achapleau Verified Customer Verified Customer

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Fantastic experience. Everyone is so inviting and helpful. Got me right in and communicated very well. Everyone is so inviting and helpful. Got me right in and communicated very well. More

by JOHNREEVES1978 Verified Customer Verified Customer

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Absolutely the best service and parts dept I've ever had the pleasure of dealing with. I pass multiple other Land Rover/Jaguar dealerships on the way to Jaguar Land Rover Ocala and never regret it. There's the pleasure of dealing with. I pass multiple other Land Rover/Jaguar dealerships on the way to Jaguar Land Rover Ocala and never regret it. There's a cost for a clients time and expectations and the employees respect that and always go above and beyond to exceed them every time. I will always be a customer for life. "Feel like family" is a slogan plenty of business's throw around but Jaguar Land Rover Ocala is one of the very few that deliver on that promise to their customers and clients. A++++ More

by DAN S. Verified Customer Verified Customer

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I was disappointed that there are no loaners. I had to call to get someone to bring my car when it was finished. My rep was off that day I had to call to get someone to bring my car when it was finished. My rep was off that day More

by jm21900 Verified Customer Verified Customer

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Absolutely the best experience at a dealership for service ever!! I felt like the people taking care of me honestly cared about my experience. service ever!! I felt like the people taking care of me honestly cared about my experience. More

by tonya.horton Verified Customer Verified Customer

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Juan took great care of us and our car. He keep me updated on the progress and what was wrong and what they would do to fix it. Thank you Juan. He keep me updated on the progress and what was wrong and what they would do to fix it. Thank you Juan. More

by gerryjohnson65 Verified Customer Verified Customer

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On second appointment, picked up my Jag & performed a basic service. Return as promised, washed & road ready. basic service. Return as promised, washed & road ready. More

by BETHUNEVP Verified Customer Verified Customer

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They don't have time call you with an estimate. Emailed only after was told I would get a call. Email only when done. Was charged an extra 100. for using charge card. Did not tell be it was extra Emailed only after was told I would get a call. Email only when done. Was charged an extra 100. for using charge card. Did not tell be it was extra or I would of used debt or check. When the service guy handed me a paper to sign . I ask where is the price. It was not easy to see. I ask what the extra charge is. He didn't answer me. I say it would nice to know that before you can my card. He handed me my paper work and walked off to go get my car. He brought it around front and got out. Said if you have any questions call your service tech. The just walked off. More

by TRAYLOR9375 Verified Customer Verified Customer

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The issue in the car must to take more than 2-3 times visits goes result the problem,and no car loan in most times,inconvenience so disappointed.advise to learn from BNW dealer. visits goes result the problem,and no car loan in most times,inconvenience so disappointed.advise to learn from BNW dealer. More

by Raymondliu96 Verified Customer Verified Customer

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