Jesse Kapes
Jesse Kapes at Shottenkirk Honda Decatur

Jesse Kapes

Finance Director

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Jesse Kapes

September 11, 2025

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Employee Rating

The staff was incredibly helpful and made the whole process smooth and stress-free. Customer service was top notch- no pressure, just honest and helpful advice. Special thanks to Tyrone for going abo More

by kristinasteagall
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Tyrone Hurley

Sep 11, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

September 11, 2025

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Employee Rating

Very courteous and customer oriented. I will have all maintenance work on my vehicles done at this location. More

by tucker100b
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Sep 11, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

September 06, 2025

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Very friendly and goes beyond measure to get you in a car that is just right for you. More

by mariehazelwoodhatfield33
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Shottenkirk Honda Decatur responded

Here at Shottenkirk Honda Decatur, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mason Rigdon General Manager

September 01, 2025

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The whole department were nice and friendly when looking for a new vehicle to purchase More

by Kevin Saucedo
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lane Bonney, Tyrone Hurley

Sep 01, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

August 22, 2025

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Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities More

by Ray
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

August 17, 2025

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I’m always hesitant to walk into a dealership because I never like the pushy tactics at most dealerships. Kasten, our salesperson, never once pressured me in the decision process and asked all the right qu More

by BlueDevilReplacer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lane Bonney, Kasten Farmer

Aug 17, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 16, 2025

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Employee Rating

He was very friendly and did a great job to fix my flat tire and my vehicle first service was quick and nice. Thanks Ethan and team. More

by Kiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, David Monroe

Aug 16, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

August 16, 2025

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Employee Rating

Whole team especially service team was Very friendly and understands customer requirements and they try their best to help the customer.My vehicles first service was very quick and did a great job. Special More

by Kiran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Honda Decatur are glad to have you as a customer. Mason Rigdon General Manager

July 06, 2025

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Employee Rating

David Monroe was great in finding me the perfect car. Jesse and Lane were wonderful in closing the deal. More

by dblong3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

June 23, 2025

Dealership Rating
Employee Rating

Michael and the sales team was amazing. I had a few cars I worked with Michael on and he was patient while we chose. The car we wanted from your Cartersville store for some reason the deal More

by wesman2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Layton, Michael Morgan

Jun 24, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

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