Jesse Martins
Jesse Martins at Greenway Kia West

Jesse Martins

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Jesse Martins

July 28, 2025

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Employee Rating

The dealership was awesome. Jesse could not have done a better job and made sure I was consistently happy. More

by Matthewtanderson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Greenway Kia West responded

Thank you for your feedback. We’re glad to hear you had a great experience and that Jesse made sure you were happy with your service. We appreciate you choosing our dealership. — Mark Foster, Service Manager markfoster@greenwayauto.com

July 27, 2025

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Jesse was super helpful and nice. The facility was clean and my car got done within the time frame they told me! More

by GARRETTLEVULIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 29, 2025

Greenway Kia West responded

Thank you, Garrett, for your great feedback! We’re glad to hear that Jesse was helpful and that you had a positive experience at Greenway Kia West in Orlando. It’s wonderful to know your vehicle was finished on time and that you enjoyed our clean facility. We appreciate your business and look forward to serving you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

July 26, 2025

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My experience with the service center was by far one of the most abysmal interactions I’ve ever had with a customer service department, from any service/product line that I have ever interacted with. Fro More

by ULTRARUNNER35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 29, 2025

Greenway Kia West responded

Thank you for sharing your experience. We apologize for the issues you encountered and understand your frustration. Your concerns have been noted and will be reviewed with our team to prevent this from happening again. If you would like to discuss your experience further, please contact me directly. — Mark Foster, Service Manager markfoster@greenwayauto.com

July 25, 2025

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Make different alternative to pay your bill,helps out if cost kinda high. With this sunbelt More

by ALBERTO.F.822
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2025

Greenway Kia West responded

Hi Alberto, Thank you for your review and for being a verified customer at Greenway Kia West. We appreciate your feedback about offering different payment alternatives for service bills. Making vehicle maintenance in Orlando accessible and convenient is important to us, and your suggestion helps us improve. We’ll be sure to share your comments with our management team as we continue to enhance our customer experience. If you have any further questions or need assistance with your Kia service, please contact me anytime at markfoster@greenwayauto.com. Thank you again for choosing Greenway Kia West! Sincerely, Mark Foster Service Manager Greenway Kia West

July 25, 2025

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Fast and great service kind and friendly very helpful made my visit simple and easy More

by FORBESM894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Greenway Kia West responded

Hi, Thank you so much for your feedback and for being a verified customer at Greenway Kia West! We’re thrilled to hear you received fast, friendly, and helpful service during your visit. Our team is dedicated to making every Kia service appointment in Orlando simple and easy for our customers. If you have any questions about your vehicle’s maintenance or need assistance in the future, please feel free to contact me directly at markfoster@greenwayauto.com. Thank you again for choosing Greenway Kia West for your Kia service needs! Sincerely, Mark Foster Service Manager Greenway Kia West

July 24, 2025

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Employee Rating

Great service Great service, very kind and respectful. The service was provided on time. Always be there is a good experience More

by YESENIACOLLET71
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 25, 2025

Greenway Kia West responded

Hi Yesenia, Thank you so much for your wonderful review and for being a verified customer at Greenway Kia West! We’re thrilled to hear you received great, on-time service from Jesse Martins and that your experience was both kind and respectful. Our team is committed to providing timely and reliable Kia service in Orlando, making sure every visit is a positive one. If you need any assistance with your Kia in the future, please don’t hesitate to reach out to our service team. Thank you for choosing Greenway Kia West—we look forward to seeing you again! —Mark Foster Service Manager, Greenway Kia West

July 19, 2025

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I have multiple vehicles serviced at this location and all of them turn out great. Plus the customer service is always A1!!! More

by lacharie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Greenway Kia West responded

Hi, Thank you so much for your wonderful review and for being a valued customer at Greenway Kia West! We’re thrilled to hear that you continue to have great experiences with our sales team—including Daniel Allen, Jeremy Gresham, Mario Pinilla, Jesse Martins, Lana Gault, and Farid Nibrasse—and that you trust us with multiple vehicles. Providing exceptional customer service and helping drivers throughout Orlando find the perfect Kia is what our team is all about. If you ever have questions about your vehicles or need assistance with your next purchase, please don’t hesitate to reach out. Thank you for choosing Greenway Kia West for your car buying needs—we appreciate your loyalty! —Anas Lazaar General Sales Manager, Greenway Kia West

July 19, 2025

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This dealership is amazing! The service was amazing and workers are so nice and informative. My cars feels great riding after getting serviced! More

by Chardell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Nguyen

Jul 25, 2025

Greenway Kia West responded

Hi Chardell, Thank you so much for your amazing review and for being a verified customer at Greenway Kia West! We’re thrilled to hear that you found our team friendly, informative, and that your car feels great after your service visit. Providing outstanding Kia service and a comfortable experience for drivers in Orlando is always our top priority. If you need any assistance with your vehicle’s maintenance in the future, please don’t hesitate to contact our service team. Thank you for choosing Greenway Kia West—we appreciate your trust! —Mark Foster Service Manager, Greenway Kia West

July 16, 2025

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“Friendly staff, fast service, honest pricing, clean facility—best car buying experience I’ve ever had!” More

by kidfreezebx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Greenway Kia West responded

Thank you, kidfreezebx, for your fantastic review! We’re thrilled to hear you had the best car buying experience ever at Greenway Kia West in Orlando. Jesse Martins and our team take pride in providing friendly service, fast turnaround, honest pricing, and a clean facility for all our customers from Orlando, Winter Garden, Kissimmee, and beyond. Your feedback means a lot to us. If you ever need anything in the future, we’re always here to help. Welcome to the Greenway Kia West family!

July 15, 2025

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Employee Rating

Very good Very good attentio very professional and excelent service Jesse explaineed everthing we needed More

by REINAREYESPACHECO
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins

Jul 17, 2025

Greenway Kia West responded

Thank you, Reina, for your kind words and 5-star review! We’re glad Jesse Martins provided you with professional service and clear explanations during your visit. At Greenway Kia West, we strive to deliver excellent care and attention to every customer. We appreciate your trust and look forward to assisting you again!

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