Is too far from my house.
It takes me too long to get there.ok
It takes me too long to get there.ok
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by judymedina123
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Greenway Kia West responded
Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help!
— Greenway Kia West Team 🚗💬
It was great, they got the job done in no time.
I was in and out
I was in and out
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by Keith joyce
Service Price Transparency
May 20, 2025 -
Greenway Kia West responded
We are so happy that our Greenway Kia West team delivered an excellent experience. Thank you, Keith!
The ppl at this dealership was very pleasant and
professional.The time wait was a little under his estimated time.. I’m pleased.
professional.The time wait was a little under his estimated time.. I’m pleased.
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by charlenetramel
Service Price Transparency
May 20, 2025 -
Greenway Kia West responded
Charlene, we're delighted to hear that you had a pleasant experience with our team at Greenway Kia West. Thank you for your feedback and patience!
I had no problems with my visit at Kia service shop with
my oil change .
my oil change .
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by charlenetramel
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
Greenway Kia West responded
Thank you for your confidence in Greenway Kia West, Charlene! We appreciate your business.
Muy buen servicio muy profesional los recomiendo
ampliamente puntuales y atentos volveré a cada servicio
ampliamente puntuales y atentos volveré a cada servicio
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by ajdirienzo
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
Greenway Kia West responded
Gracias por compartir su experiencia positiva con el equipo de Greenway Kia West. Nos alegra saber que nuestro servicio cumplió sus expectativas y esperamos verle nuevamente para futuros servicios.
It’s easy to schedule an appointment and to get the car
in and get the work done in a timely fashion
in and get the work done in a timely fashion
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by JANICEOWEN74
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
Greenway Kia West responded
Thanks for choosing Greenway Kia West! We are glad to hear that our team provided efficient service.
The customer service at Greenway Kia West was great.
The people were very friendly and very attentive.
The people were very friendly and very attentive.
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by HOMAJ7723
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Greenway Kia West responded
We're delighted to hear that you had a positive experience with our friendly and attentive team at Greenway Kia West. Thank you for the kind words!
Jesse was great.
however, the dealership sadly, I'd never recommend to anyone ever. Our alternator on our 2020 kia stopped charging on our 1,000 mile each way trip to
however, the dealership sadly, I'd never recommend to anyone ever. Our alternator on our 2020 kia stopped charging on our 1,000 mile each way trip to florida. After making it to the dealer i said the alternstor ie not chsrging, it needs to be replaced, as i hooked up the snap-on scanner to dianose and verify . We own a shop in PA thats been in business 25 yeats this year. We were chsrged $250 diagnosing fee to tell us what I already diagnosed in 4 minutes orior to my arrival. We were then charged $1,985 for a $280 alternator and what should be 2hrs labor if going by book rate. Even with jesse being generous and giving me the veterans discount it was still $1,700! We needed a 5 day rental at another $550 because you do not provide a courtesy loaner!
We were left with zero options as we had 5 children. And were 1k miles away. This is a 450 job at my shop or if using OE alternator. 750. The dealership prays on tourists and takes advantage of them to the extreme. Again, Jesse was great and I'd recommend HIM to anyone. Just not his place of employment. Price gouging amd tsking advantagebof customers in bad situations would be an understatment.
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by Rob
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Greenway Kia West responded
Rob, I'm sorry to hear about your experience with the pricing and lack of a courtesy loaner. It's concerning that you felt taken advantage of during such a stressful situation. We appreciate your feedback and would like to discuss this further if you're open to it. Please feel free to reach out at any time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
It was a good experience they got the job done my car
like it’s new again
like it’s new again
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by Keith joyce
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
Greenway Kia West responded
Thank you, Keith, for stopping by to leave Greenway Kia West a wonderful review!
Greenway is the only deals hip I will trust with my Suv.
Jesse presented and gave me the best service and maintenance possible. I found the best dealership for my Suv.
Jesse presented and gave me the best service and maintenance possible. I found the best dealership for my Suv.
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by als008
Service Price Transparency
May 12, 2025 -
Greenway Kia West responded
We're delighted to hear that Jesse and the team at Greenway Kia West have earned your trust with their exceptional service. Thank you for choosing us as your go-to dealership!