Jesse Martins | Page 20

Greenway Kia West responded

Hi Nonietuzzeo, Thank you for the wonderful 5-star review! We're so glad our service and parts departments were able to assist you quickly and get your issue resolved—even on short notice. It’s great to hear you were satisfied with the support and expertise provided. We also appreciate your feedback about the waiting room amenities and wait time. We'll be sure to pass that along to our team as we’re always looking to improve the experience for our guests. Thanks again for choosing Greenway Kia West — we look forward to serving you again! Best, The Greenway Kia West Team

Greenway Kia West responded

Hi RCFALER2001, Thank you for the 5-star review! We're glad to hear our team greeted you promptly, kept you informed about delays, and provided clear, courteous communication throughout your visit. At Greenway Kia West, we pride ourselves on honest service and great customer care. We appreciate your support and look forward to seeing you again! Best regards, The Greenway Kia West Team

Greenway Kia West responded

i Xandra, We truly appreciate you taking the time to share your experience. We’re very sorry for the frustration caused by the delay and the incomplete service on your vehicle. That’s certainly not the experience we aim to provide, and we understand your concerns. Thank you for recognizing Jesse—he works hard to support every customer, and your kind words mean a lot. We’ll be sure to address this situation internally to prevent it from happening again. If you’re open to it, we’d like the chance to follow up with you directly and make things right. Sincerely, The Greenway Kia West Team

Greenway Kia West responded

Hi Lisa, Thank you for the great review! We’re glad to hear Jesse provided excellent service and that your oil change and tire rotation were completed quickly and efficiently. We appreciate you choosing Greenway Kia West and look forward to seeing you next time! Best regards, The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the incredible review, mrfaisant! We're thrilled to hear Jesse made such a positive impression and that your experience was smooth—even on a busy day. We'll be sure to pass along your kind words to him. We're honored to be your trusted service center and look forward to seeing you next time! — The Greenway Kia West Team

Greenway Kia West responded

Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you! —Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the incredible 5-star review, Milton! We're honored by your kind words and thrilled to hear that your experience at Greenway Kia West has been so positive and memorable. Our team is dedicated to making every customer feel valued through friendly service, transparent pricing, and ongoing care. Your appreciation means everything to us—we're grateful for your trust and look forward to serving you again! —Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the awesome 5-star review, Araceli! We're thrilled to hear that every visit to Greenway Kia West is met with excellent service and quick solutions. Our team is always here to make your experience smooth and stress-free. We truly appreciate your loyalty and look forward to seeing you again soon! —Greenway Kia West Team

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

Greenway Kia West responded

We are so happy that our Greenway Kia West team delivered an excellent experience. Thank you, Keith!