Jesse Martins

yoma3166 responded

Speed, precision, efficiency, kindness, immediate solutions, very satisfied service. From the moment you walk in until you leave, you're very well looked after. And if you don't have an appointment, they'll still assist you.

Greenway Kia West responded

I’m very sorry to hear about your experience. That sounds incredibly frustrating, and I understand how upsetting it must have been to deal with both the damage and the situation that followed. This is not the level of care or empathy we aim to provide. I’d like the opportunity to personally review what happened and work toward a resolution. Please reach out to me directly so we can discuss this in detail and make things right. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you so much for your review! We’re glad to hear your oil change experience was pleasant and that our Service Team at Greenway Kia West in Orlando made sure everything was done perfectly. We appreciate your trust and look forward to helping with your next Kia maintenance visit! 🔧🚗 — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Leon, for the enthusiastic 5-star review! We’re so glad you had a great experience with our service department at Greenway Kia West in Orlando, FL. We appreciate your loyalty and look forward to continuing to provide excellent care for your Kia service needs! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Precious, for sharing your experience and the 5-star rating! We’re thrilled to hear that Jessie provided such helpful and detailed service during your recent visit to Greenway Kia West in Orlando, FL. It’s great to know he turned things around and delivered the 10/10 customer service you deserve. We appreciate your feedback and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Daniela, for the 5-star review! We’re delighted to hear that our team at Greenway Kia West in Orlando, FL consistently provides great customer service and quick attention whenever you visit. We truly appreciate your kind words and trust in our Kia service center near me! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you, Fabneva, for the wonderful 5-star review! We’re thrilled to hear that Jesse kept you informed throughout your visit and that our team at Greenway Kia West in Orlando, FL provided excellent service and communication. We appreciate your kind words and trust in our Kia service center near me! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com

Greenway Kia West responded

¡Hola Francisco! Muchas gracias por tu amable reseña y por seguir confiando en nuestro equipo de Greenway Kia West. Nos alegra saber que siempre recibes una atención amable y servicial en cada visita. Apreciamos mucho tu recomendación y esperamos verte pronto para tu próximo servicio. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com