64 Reviews of Jesse Ruiz
November 25, 2020
Top-notch service with the fastest turnaround time. Whenever I have an issue or routine visit, this team is all over it and gets the job done. Whenever I have an issue or routine visit, this team is all over it and gets the job done. More
Other Employees Tagged: Sydney Cook, Luis Cuellar, Swen Schraml, Brandon Taylor
November 01, 2020
Always courteous, and on task. I appreciate the updates I receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. More
Other Employees Tagged: Eddie Aguilar
October 23, 2020
I was in for a B service that could have taken more than one day, but knowing I had a business meeting the next day, Jesse got my service done in the same day for me. Great service and thanks to all for doi one day, but knowing I had a business meeting the next day, Jesse got my service done in the same day for me. Great service and thanks to all for doing a great job. My S550 coupe even feels better! More
October 22, 2020
Outstanding customer service and very knowledgeable employees. Always ready to please the customer. Beautiful facility and showroom. Service advisor keeping you informed of the progress of the work. employees. Always ready to please the customer. Beautiful facility and showroom. Service advisor keeping you informed of the progress of the work. More
Other Employees Tagged: Wade Wells
September 08, 2020
As always, the service is way above par!We are As always, the service is way above par! We are appreciative of the excellent care given to us and our vehicle. Thanks to everybody concerned. As always, the service is way above par! We are appreciative of the excellent care given to us and our vehicle. Thanks to everybody concerned. More
Other Employees Tagged: Jordan English, Chris Hodgson, Jim McGuane, Anni Weis
August 13, 2020
Always a good experience The staff is always courteous, professional and prompt. The staff is familiar with the different cars and are willing to answer any questions I have. The staff is always courteous, professional and prompt. The staff is familiar with the different cars and are willing to answer any questions I have. More
Other Employees Tagged: Luis Cuellar
August 05, 2020
Good service! Very good service, on time and informing of most of the details and process. Good handle of loaner booking. My only concern is with the technical serv Very good service, on time and informing of most of the details and process. Good handle of loaner booking. My only concern is with the technical service/detail itself and MB ongoing A/C issue with the mold odor. It needs to be addressed and not just clean up the filter "as a compliment" when it is originally a design flaw, as it appears to be. More
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