Jesse Watkins | Page 8

I was in for a surprise as the car I ordered became available much earlier than I anticipated. From that point on Jesse Watkins was the man. He is ultra-responsive, upfront, and does the best he can fo available much earlier than I anticipated. From that point on Jesse Watkins was the man. He is ultra-responsive, upfront, and does the best he can for his customers. He was out of town for a week for personal reasons and during this time I texted him with questions. I didn't really expect him to respond but he kept the lines of communication open. As you may have guessed at this point to pull off all of the things I've mentioned one would require a certain smoothness and Jesse's got it. I recall his sense of humor able to make me and my girlfriend laugh multiple times. I flew in to the airport from Reno and he came in my car to pick me and the lady up. Bottom Line: a pure positive car buying experience that I will never forget! More

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I started my search for a new vehicle in December of 2011. I drove Honda's, Toyota's, GM and Ford products but kept coming back to the Outback. I met Jesse on the first of five or six visits to Lithia 2011. I drove Honda's, Toyota's, GM and Ford products but kept coming back to the Outback. I met Jesse on the first of five or six visits to Lithia . Each visit I was treated with courtesy and respect, every question answered and I was never made to feel as though I was wasting his time. In October I brought my son in to look and once again I was treated very well. Even though Jesse was in on his day off to deliver a car he sold the night before he took the time to help us and then hooked us up with Jonathan so we could finish our shopping for the day. The following Friday morning my son was able to drive away in his 2013 Legacy and that evening I drove away in a 2013 Outback. When I called Jesse that afternoon to ask if it was a good time to come in and buy a car I think he was taken back a little, his response was "really" heck yes, come on in. Bottom line is my son and I are both very happy with the service, the cars we chose and the price we paid, I even got a better interest rate then my credit union was able to offer. Jesse spent at least five or maybe six hours with me before I decided to buy and then when I picked out the car he made it happen quickly and without any problems. Best new car experience I think I have ever had. Thank you Jesse and also the finance team, George More

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Form the beginning Jesse and his partner Jonathan were extremely helpful and made buying my first car extremely easy and stress free. I would buy again from them any day. extremely helpful and made buying my first car extremely easy and stress free. I would buy again from them any day. More

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Thank you Randy and Jesse for all your help! You both went above and beyond to make sure I got the car I wanted and the payments to be where I could afford this awesome car! My Outback makes life much ea went above and beyond to make sure I got the car I wanted and the payments to be where I could afford this awesome car! My Outback makes life much easier when hauling all this baby stuff around and it gives me great peace of mind for this winter driving with my baby girl. Thank you for always taking such great care of me and my family! More

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I think car salesmen do not realize how stressful the process of purchasing a car is to buyers who may only go through it every few years. I knew which car I wanted, but dreaded going into the dealershi process of purchasing a car is to buyers who may only go through it every few years. I knew which car I wanted, but dreaded going into the dealership and dealing with car salesman. However from the beginning Jesse was the ultimate professional, diplaying character and honesty throughout the transacation. Unfortunately I cannot say the same for Paul who did not display the professionalism one would expect, especially since he misquoted important information in his email. It took Jesse and Dustin to bring me back to the negotiation table, and in the end they made it right. One of my friends is considering buying the same car, and I would recommend Lithia to her over any other dealership, but would steer her directly to Jesse for a stress-free transaction. More

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Jesse Watkings is a great salesperson and made my experience of buying a car great. I will recommend Jesse Watkins to friends and family in the future. experience of buying a car great. I will recommend Jesse Watkins to friends and family in the future. More

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This was great, seamless experience. I worked with Paul Bushnell by email & phone and his partner Jesse Watkins at the dealership. I received wonderful customer service. Got a great price on the car and Bushnell by email & phone and his partner Jesse Watkins at the dealership. I received wonderful customer service. Got a great price on the car and am a very happy customer. I would absolutely refer Lithia Subaru and the team of Paul & Jesse to anyone wanting to buy a car. More

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Jesse and Paul were great. I appreciated their straightforward information and their no pressure sales approach. They gave me time to investigate my own financing an then offered me the best inter straightforward information and their no pressure sales approach. They gave me time to investigate my own financing an then offered me the best interest rate available. They also took the time to follow up to make sure I was happy with my purchase and to see what more could be done to make me happy. More

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Everyone (almost) was fantastic..........but, I honestly feel I got screwed royally on the money I was allowed for my 2007 BMW X3. The manager did not treat us fairly on the value of my BMW.....shame on yo feel I got screwed royally on the money I was allowed for my 2007 BMW X3. The manager did not treat us fairly on the value of my BMW.....shame on you!! A quick walk around does not make an honest attempt to value anything, let alone a car. Shame, shame, shame!!! More

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I had such a great time buying a car at Lithia Subaru of Reno, and I was NOT looking forward to getting a new car. Everyone there was extraordinarily nice. When I first got to the lot, Jesse came over to as Reno, and I was NOT looking forward to getting a new car. Everyone there was extraordinarily nice. When I first got to the lot, Jesse came over to assist me and he was VERY helpful, polite, and knowledgeable. I told him upfront that I didn't have the best credit and thought it might be hard to get financing, and he didn't even bat an eye, like the salesmen at several other dealerships had. He asked a couple of questions to see what I was looking for in a new car, and the very first one he showed me was exactly perfect. Unfortunately, Jesse had an appointment with another client, so he had Calin assist me with the paperwork and Calin, also, was incredible. He just may have been the nicest person I've ever met. He was funny and honest and informative. It took a while to get financed (again, bad credit), but Calin spent a long time just hanging out with me. He made me feel totally confident that my car was perfect, and ensured that I wasn't bored for any length of time. Overall, I really loved my experience with Subaru. I felt like I was hanging out with friends the entire time and even the people I didn't actually work with were always coming up and saying hi and congratulating me on my purchase. If my Outback wasn't as awesome as it is, I would love to go back and buy a new car from them all over again. There are just not enough nice things to say about everyone there, especially Calin and Jesse. More

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