Jessica Carbaugh | Page 8

Jessica Carbaugh was a pleasure to work with. She explained procedures to me that were going to be completed, as well as guided me in the direction I needed to go with my questions outside her realm explained procedures to me that were going to be completed, as well as guided me in the direction I needed to go with my questions outside her realm of responsibility. My only complaint is the time I got my vehicle back. I wasn’t called and was left at work without a ride to get my car as planned. So I had to make other arrangements to pick me up and take me to the dealership. More

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Ian Wyre of Capital BMW facilitated a flawless experience with my first service appointment. He is a fine representation of the BMW brand personality. He executed with a sense of pride not by any 1 thing he with my first service appointment. He is a fine representation of the BMW brand personality. He executed with a sense of pride not by any 1 thing he did but also what he didn’t do. He didn’t take up much of my time, he operated with a sense of urgency, he was highly responsive without being over communicative, most importantly he didn’t make the process tiresome. If excellence is what you seek in your Ultimate Driving Machine & BMW brand representation, I highly recommend Ian when you visit Capital BMW, and please tell him he comes highly recommended. More

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Very satisfied with the service personal and Mr Ian wyre, he stand out as being very professional and knowledgeable of his work. Dealership is clean and present with class as it should be. he stand out as being very professional and knowledgeable of his work. Dealership is clean and present with class as it should be. More

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Jessica Carbaugh she was polite and knowledgeable, but did not give us a call back when she said, I call her 2 days later thanks did not give us a call back when she said, I call her 2 days later thanks More

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Jessica was very knowledgeable & helpful when I took my BMW x7 for it’s first service. She’s an asset to the dealership and service department. BMW x7 for it’s first service. She’s an asset to the dealership and service department. More

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Jessica was very helpful, courteous, knowledgeable and professional. When Lee retired I was worried about finding a trustworthy rep. I appreciate Jessica greatly. Thank you for your assistance Jessica. professional. When Lee retired I was worried about finding a trustworthy rep. I appreciate Jessica greatly. Thank you for your assistance Jessica. More

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Jessica Carbaugh is engaging, efficient, and accommodating in her work as a service provider. I would recommend her without hesitation to anyone in a position to select a service advisor. accommodating in her work as a service provider. I would recommend her without hesitation to anyone in a position to select a service advisor. More

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Jessica Carbaugh was great. Kept me informed the whole way through. Transferred the vehicle's maintenance plan to me as a second owner - that will save me a bunch of money going forward. Not Jessica's fau way through. Transferred the vehicle's maintenance plan to me as a second owner - that will save me a bunch of money going forward. Not Jessica's fault, but service took a bit longer than I anticipated (2+ hours for a simple oil change and I had one of the first service appointments of the day, or so I thought). More

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Jessica Carbaugh provided outstanding service yesterday.... which is no surprise because she always does. She is always right on top of everything - courteous and knowledgable. yesterday.... which is no surprise because she always does. She is always right on top of everything - courteous and knowledgable. More

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Jessica Carbaugh was and is always courteous knowledgeable and super friendly I look forward to her assistance the next time I need her help! Thank You Jessica knowledgeable and super friendly I look forward to her assistance the next time I need her help! Thank You Jessica More

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