Jessica Carbaugh | Page 7

Jessica Carbaugh is an outstanding service rep. She is conscientious, thorough, and has excellent follow up with her clients conscientious, thorough, and has excellent follow up with her clients More

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The professional way Jessica Carbaugh handled my Moms appointment is greatly appreciated. She was efficient and took time to talk to us. Jessica Carbaugh is AWESOME!! appointment is greatly appreciated. She was efficient and took time to talk to us. Jessica Carbaugh is AWESOME!! More

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Jessica Carbaugh was outstanding. She quickly input both vehicles and provided a loaner car. Her professional service is the very reason I own a BMW. By far the best service experience in a long time. vehicles and provided a loaner car. Her professional service is the very reason I own a BMW. By far the best service experience in a long time. More

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Overall very pleased with the quality of service I received. Jessica was very informative and detailed about the service that would be provided. received. Jessica was very informative and detailed about the service that would be provided. More

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Jessica Carbaugh my service provider always get me right whenever I visit. She is the only one I will deal with. Has excellent customer service and good about updates relating to my vehicle. whenever I visit. She is the only one I will deal with. Has excellent customer service and good about updates relating to my vehicle. More

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Although the service department was having some problems somewhat beyond their control, the personnel were very helpful. Service Advisor Kris was attentive & efficient in handing my service issue. somewhat beyond their control, the personnel were very helpful. Service Advisor Kris was attentive & efficient in handing my service issue. More

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Foremost I want to thank Ian Wyre for his tireless effort and and sane advice. He is simply the BEST! Also a big shout out to Jessica ( ?) sorry didn’t quite pick up her name as I was so much in a hurry and and sane advice. He is simply the BEST! Also a big shout out to Jessica ( ?) sorry didn’t quite pick up her name as I was so much in a hurry 😌 yet she was ever so helpful in processing and expediting the process, accommodating and responding to my needs even if it was before Business hours! Thank you so much🙏🏼 More

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Jessica Carbaugh did an excellent job. She was courteous and knowledgeable. She kept me continuously in formed on the status of my car. an excellent employee. and knowledgeable. She kept me continuously in formed on the status of my car. an excellent employee. More

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Jessica did a very professional job, was courteous, and actually advocated for the customer to ensure a very positive outcome. The Techs were thorough and found the problems and corrected them all. A+ to actually advocated for the customer to ensure a very positive outcome. The Techs were thorough and found the problems and corrected them all. A+ to all involved More

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Jessica Carbaugh was a pleasure to work with. She explained procedures to me that were going to be completed, as well as guided me in the direction I needed to go with my questions outside her realm explained procedures to me that were going to be completed, as well as guided me in the direction I needed to go with my questions outside her realm of responsibility. My only complaint is the time I got my vehicle back. I wasn’t called and was left at work without a ride to get my car as planned. So I had to make other arrangements to pick me up and take me to the dealership. More

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