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Jessica Harber
Jessica Harber at Big Star Hyundai

Jessica Harber

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.9
30 Reviews
4.9

30 Reviews

Write a Review

30 Reviews of Jessica Harber

October 12, 2026

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Employee Rating

Excellent customer service everything was super dooper really super dooper like Majorjorly super dooper for real More

by Dshultz
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila, Mary Bilcic, Mehma Baig, Keith Lane, Samamtha Lundberg , Khol young and Krystle Cole

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Oct 13, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 21, 2026

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Very Good and Friendly service they even wash my Palisade that I took there because of the recall More

by patadegarra7124
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Recommend Dealer
Yes
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Mar 23, 2026

Big Star Hyundai responded

Thank you for taking the time to leave a review. We appreciate your support!

February 15, 2026

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Service was prompt and friendly. Nice room to wait for my vehicle. Made me aware of what items needed to be addressed. No problems. More

by gerifoisner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila, Mary Bilcic, Mehma Baig , Kohl Young, zzKaleb zzChadwell

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Feb 16, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 08, 2026

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Good customer service and care always putting up with our problems in vehicles and always looking for our solutions More

by Ramirezser112
Service Price Transparency
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Recommend Dealer
Yes
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Feb 09, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 08, 2025

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It’s close to my residence. Did a good job relaying information. Took to long to schedule an appointment. More

by jorge.morales
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Workmanship
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Recommend Dealer
Yes
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Nov 10, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

July 24, 2025

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Stephanie is a very nice lady. She help me and answer all my questions, she is very patient with her customers. More

by ellavanella1953
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

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Jul 25, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 22, 2025

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Everything went smooth and the Customer Service was way more than exceptional and I really do love this location More

by arenshenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila , Kohl Young, zzKaleb zzChadwell

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Jun 23, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 06, 2025

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Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila , Kohl Young, zzKaleb zzChadwell

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Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your review means a lot to the Big Star Team. We look forward to serving you again soon

June 06, 2025

Dealership Rating
Employee Rating

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila , Kohl Young, zzKaleb zzChadwell

Print
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-Star review means a lot to the Big Star Team. We look forward to serving you again soon

May 17, 2025

Dealership Rating
Employee Rating

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Paul Davila , Kohl Young, zzKaleb zzChadwell

Print
May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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