Jessica Hermida | Page 2

Very easy to make an appointment which included a brand new rental car and all the service people were informative and professional new rental car and all the service people were informative and professional More

by peter1221 Verified Customer Verified Customer

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Very responsive and transparent communication about any and all issues regarding my vehicle. Timely updates provided. and all issues regarding my vehicle. Timely updates provided. More

by ROB.R.MCDONALD Verified Customer Verified Customer

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She was patient with all the questions I've asked her She patiently answered all the questions that I have in regards to what the mechanics have worked on my car patiently answered all the questions that I have in regards to what the mechanics have worked on my car More

by Giri Verified Customer Verified Customer

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The customer service at Smythe Volvo is a 11 out of 10. Unparalleled for any dealer I have ever dealt with. Why would you go to any other Volvo dealer when you have Smythe? Unparalleled for any dealer I have ever dealt with. Why would you go to any other Volvo dealer when you have Smythe? More

by TROURKE10024 Verified Customer Verified Customer

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Always very welcoming and helpful. The service department treats you like family. Would highly recommend Smythe The service department treats you like family. Would highly recommend Smythe More

by lyon0822 Verified Customer Verified Customer

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Everyone was very easy to deal with. Having the loaner car was helpful. The added services were important so that the car is in good shape for a few years. The only negative was that dri Having the loaner car was helpful. The added services were important so that the car is in good shape for a few years. The only negative was that driving home from your place the signal light came on and said that the key battery needed to be replaced. More

by jackgriffel38 Verified Customer Verified Customer

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I know he is ensuring the best quality and care with my car. As long as Mark is Volvo, I will be with Volvo. More

by ASAUNDERS0929 Verified Customer Verified Customer

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With an older car, we have had to replace a few parts go to the last year or so. Most of these times we have dealt with Jessica. She truly has proven to be an amazing ambassador for Smythe Volvo! Attentive to the last year or so. Most of these times we have dealt with Jessica. She truly has proven to be an amazing ambassador for Smythe Volvo! Attentive and professional, we feel like we are in good hands with her. More

by KJS43088 Verified Customer Verified Customer

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Jessica was terrific. Friendly, courteous and customer focused Jessica was terrific. Friendly, courteous and customer focused Friendly, courteous and customer focused Jessica was terrific. Friendly, courteous and customer focused More

by JERRYWISH Verified Customer Verified Customer

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I had a scheduled drop off for Tuesday morning and the car was not looked at until Wednesday. The price for the checkup was much too high for what was actually done. And recommended services, such as chan car was not looked at until Wednesday. The price for the checkup was much too high for what was actually done. And recommended services, such as changing an engine air filter, were beyond overpriced. More

by ARTIMEZAH Verified Customer Verified Customer

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