Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 2

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
238 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

238 Reviews

Write a Review

238 Reviews of Jessica Hermida

June 07, 2026

Dealership Rating
Employee Rating

Friendly great service She was very knowledgeable and pleasant to talk with Very enjoyable experience More

by Chaseter
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jun 08, 2026

Smythe Volvo Cars responded

What a pleasure to hear that Jessica’s friendly and knowledgeable approach made your service visit enjoyable. Thank you for entrusting us with your Volvo S60. We look forward to assisting you again. Enjoy!

June 07, 2026

Dealership Rating
Employee Rating

Jessica was fantastic throughout the entire experience. From the moment I arrived for registration until my car was fully repaired, she kept me informed every step of the way. In addition to sending text u More

by AKSC1020
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jun 07, 2026

Smythe Volvo Cars responded

We’re delighted Jessica kept you informed with text updates and personal calls while your Volvo was in service. It’s great to hear her handoff and attention to detail made everything smooth and enjoyable. Thank you for the five-star review and we look forward to assisting you again. Enjoy!

June 06, 2026

Dealership Rating
Employee Rating

Professional and delivered excellent customer service. Jessica was super friendly and helpful and made sure I had a great service experience. More

by TERESA.KINNEY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jun 06, 2026

Smythe Volvo Cars responded

We’re delighted that your Volvo XC90 service appointment was handled so professionally and that Jessica’s friendly, attentive support made a positive impact. We appreciate your feedback and look forward to supporting your future service needs. Enjoy!

June 06, 2026

Dealership Rating
Employee Rating

Not from area. Needed new headlight Called first. Headlight in inventory. Could come in immediately. Job completed in 15 minutes and out the door.. Everyone was More

by rgruber530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Smythe Volvo Cars responded

It’s great you could drive in and have your Volvo headlight replaced in just fifteen minutes. Our service team is glad to keep visitors safe on the road when they’re passing through. Enjoy!

June 06, 2026

Dealership Rating
Employee Rating

The service department works together. If the service tech is not available, another person will jump right in to take care of your needs. More

by CARWNZ
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jun 06, 2026

Smythe Volvo Cars responded

We appreciate your kind words about our service team’s collaboration on your Volvo XC60. It’s great to know another technician was able to step in when needed. Thank you for the five-star rating. Enjoy!

June 04, 2026

Dealership Rating
Employee Rating

Prompt and thorough They assessed the issue, suggested a fix, promised a time, and did it all promptly More

by V.BOYARSKY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jun 04, 2026

Smythe Volvo Cars responded

Jessica and our service team are glad to have diagnosed your Volvo XC60 swiftly, outlined a clear solution, and completed the work on schedule. Maintaining efficient service timelines is important to us. Let us know if you need anything else. Enjoy!

June 04, 2026

Dealership Rating
Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

May 30, 2026

Dealership Rating
Employee Rating

Very communicative and efficient. Honest about the work required to fix my car. Extremely timely. More

by shianaracl.sa
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 30, 2026

Smythe Volvo Cars responded

Thank you for highlighting our clear communication and honest assessment during your Volvo S60 service. We’re pleased we could complete the work promptly and appreciate your trust in us. Enjoy!

May 30, 2026

Dealership Rating
Employee Rating

Very good timely and considerate Jessica listened and advocated for my car to get the service it needed promised was kept. More

by Narciso
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 30, 2026

Smythe Volvo Cars responded

Thank you for highlighting Jessica’s advocacy and attentive support. We’re glad your Volvo XC60 received timely, considerate service and that we followed through on our commitment. We look forward to caring for your vehicle again. Enjoy!

May 29, 2026

Dealership Rating
Employee Rating

Kept me informed. Service done in timely manner. Very friendly and informative I'll be back More

by KLNYRE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 29, 2026

Smythe Volvo Cars responded

We appreciate your 5-star review. Jessica and our service team are glad to have provided timely updates and friendly support for your Volvo. We look forward to your next visit. Enjoy!

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