Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
198 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

198 Reviews

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198 Reviews of Jessica Hermida

April 02, 2026

Dealership Rating
Employee Rating

Courteous professional service. Work was completed in a timely fashion. Jessica was excellent, she is definitely an asset to the service department. More

by SYESINKO
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Apr 02, 2026

Smythe Volvo Cars responded

We appreciate your kind words about the courteous and professional service for your Volvo XC60. It’s great to hear the work was done promptly and that Jessica provided such excellent support. We look forward to assisting you on your next visit. Enjoy!

April 01, 2026

Dealership Rating
Employee Rating

Jessica was fantastic and worked with my schedule to get the car serviced on time. She was extremely nice and communicative More

by ALEXANDRA.POLIZZO
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Apr 01, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Jessica accommodated your schedule and kept you informed throughout your Volvo XC90 service. We’re pleased she made the visit smooth and timely. Thank you for the 5-star rating. Enjoy!

April 01, 2026

Dealership Rating
Employee Rating

Excellent Excellent services and accommodations Very thorough with going through everything and very nice Convenient More

by SSINGHCHANG
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Apr 01, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our team was thorough and made your Volvo XC60 service both convenient and comfortable. We appreciate you choosing us for your maintenance needs and look forward to helping you again. Enjoy!

March 30, 2026

Dealership Rating
Employee Rating

As always when I bring my car in for service the staff at Smythe are polite and efficient. They give a detailed explanation of any problems. More

by NICHOLEMARIETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Mar 30, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo XC40. We’re glad our team could provide polite, efficient service and clear explanations of any issues. We look forward to assisting you again. Enjoy!

March 27, 2026

Dealership Rating
Employee Rating

Thorough professionalism and subject matter expertise exhibited by Jessica. Its a delight working with the Volvo team More

by PRATYUSH.CHITRE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

What a pleasure to hear that Jessica’s professionalism and expertise made your experience so positive. We’re glad the service on your Volvo XC90 met your expectations. Thank you for sharing your feedback! Enjoy!

March 27, 2026

Dealership Rating
Employee Rating

Professional, good communication It was Professional, with good communication- smooth transaction overall Thanks for the help More

by DRJAFFEDVM
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

Thank you for entrusting us with your Volvo XC60 service. We’re glad our professional approach and clear communication made everything run smoothly. Enjoy!

March 27, 2026

Dealership Rating
Employee Rating

This was my first time visiting Smythe Volvo since I recently moved to NJ. I loved the customer service and personalized attention from Jessica Hermina. The follow up details were very professional abou More

by MGIBSON20
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

It’s wonderful to hear your first Volvo XC60 service visit felt so personalized thanks to Jessica’s attention. We appreciate you highlighting our detailed follow-up and the outstanding care provided. We look forward to being your go-to for Volvo maintenance in NJ. Enjoy!

March 26, 2026

Dealership Rating
Employee Rating

Quick and easy Jessica had good communication, I didn't have to wait and the work was done quickly More

by SWARSHAL
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

Thank you for the 5-star review! We’re glad Jessica’s clear communication and efficient work made your Volvo XC90 Hybrid service quick and seamless. Enjoy!

March 25, 2026

Dealership Rating
Employee Rating

I had a very good experience with my service for my Volvo XC 40. Jessica helped make that happen and I thank her for that! More

by drewras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Smythe Volvo Cars responded

Thank you for sharing your feedback on the service for your Volvo XC40. We’re glad Jessica could help make the experience positive. We look forward to assisting you with any future maintenance. Enjoy!

March 25, 2026

Dealership Rating
Employee Rating

Jessica is fantastic! She always goes above and beyond. She explains everything in detail. She keeps us coming back to Smythe. More

by Boolunee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Jesus Garcia

Mar 25, 2026

Smythe Volvo Cars responded

We’re delighted that Jessica’s thorough explanations and dedication have earned your loyalty. Thank you for trusting us with your Volvo XC90 service. We look forward to welcoming you back for future visits. Enjoy!

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