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Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
212 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

212 Reviews

Write a Review

212 Reviews of Jessica Hermida

April 18, 2026

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Employee Rating

Another great experience getting the car serviced. Everything was done very efficiently and I was kept informed of the progress. More

by DEPLASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Smythe Volvo Cars responded

It’s great to hear your service was handled efficiently and you stayed informed throughout. We look forward to servicing your Volvo again. Enjoy!

April 18, 2026

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Employee Rating

Jessica was friendly and helpful. Jessica kept us updated in a timely manner and addressed any concerns. More

by SMITHCHRIS10
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 18, 2026

Smythe Volvo Cars responded

It’s great to hear that Jessica’s friendly help and timely updates put your mind at ease during your Volvo service. We appreciate you letting us assist and hope to welcome you back soon. Enjoy!

April 18, 2026

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Employee Rating

Quick impromptu service provided. Great communication, and great service, including valet to the train station. More

by ROB.R.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Smythe Volvo Cars responded

We’re glad our team could provide quick assistance with clear communication and valet service to the train station. Jessica is happy everything went smoothly with your Volvo. Thank you for choosing us and we look forward to assisting you in the future. Enjoy!

April 17, 2026

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Prompt responses. Work done on time. Loaner easy to borrow. Accommodating dealing with repair issue. More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 17, 2026

Smythe Volvo Cars responded

It’s great to hear our team responded swiftly and completed your service on time. We’re pleased that arranging the loaner was seamless and that we could accommodate your repair needs. Thank you for trusting us with your Volvo. Enjoy!

April 17, 2026

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Very easy to make an appointment which included a brand new rental car and all the service people were informative and professional More

by peter1221
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 17, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with your Volvo XC60 service. We’re pleased that scheduling was seamless and you had a brand new rental car ready. It’s great to know our team was informative and professional. Enjoy!

April 16, 2026

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Employee Rating

Very responsive and transparent communication about any and all issues regarding my vehicle. Timely updates provided. More

by ROB.R.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Apr 16, 2026

Smythe Volvo Cars responded

It’s great to hear our team kept you in the loop on your Volvo XC90 Hybrid with clear communication and timely updates. We aim to keep every service visit straightforward. Please let us know if you need further assistance. Enjoy!

April 13, 2026

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She was patient with all the questions I've asked her She patiently answered all the questions that I have in regards to what the mechanics have worked on my car More

by Giri
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 13, 2026

Smythe Volvo Cars responded

It’s wonderful to hear Jessica took the time to address all your questions about the work on your Volvo V60. We appreciate you recognizing her patience and thorough explanations. Thank you for trusting us with your service. Enjoy!

April 10, 2026

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Employee Rating

The customer service at Smythe Volvo is a 11 out of 10. Unparalleled for any dealer I have ever dealt with. Why would you go to any other Volvo dealer when you have Smythe? More

by TROURKE10024
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 10, 2026

Smythe Volvo Cars responded

Thank you for sharing such high praise of our customer service during your recent Volvo service. Jessica and our team are thrilled to know we provided an unmatched experience. We look forward to assisting you again down the road. Enjoy!

April 10, 2026

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Always very welcoming and helpful. The service department treats you like family. Would highly recommend Smythe More

by lyon0822
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 10, 2026

Smythe Volvo Cars responded

We’re delighted our service department made you feel like part of the family during your Volvo XC40 visit. Thank you for recommending us. We look forward to welcoming you back soon. Enjoy!

April 10, 2026

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Employee Rating

Everyone was very easy to deal with. Having the loaner car was helpful. The added services were important so that the car is in good shape for a few years. The only negative was that dri More

by jackgriffel38
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 13, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us, Jack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

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