Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
238 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

238 Reviews

Write a Review

238 Reviews of Jessica Hermida

May 28, 2026

Dealership Rating
Employee Rating

Kind, fast, responsive Smythe Volvo is not the closest Volvo to me but I used them once and won't go anywhere else More

by TRITOWNTIM
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 28, 2026

Smythe Volvo Cars responded

Thank you for choosing our team for your Volvo service. We’re pleased our friendly, efficient, and responsive approach made the trip worthwhile. We appreciate your loyalty and look forward to helping with your Volvo needs again. Enjoy!

May 28, 2026

Dealership Rating
Employee Rating

Good friendly service. Good communication. Sean Hayes was great. I would have liked more of a selection of light interior cars. More

by Caropurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hayes, Justin Torain

May 28, 2026

Smythe Volvo Cars responded

Thanks for sharing your experience with the service on your Volvo XC60 Hybrid. It’s great to hear the team provided friendly service and clear communication. We appreciate your feedback on interior color options and will share it with our inventory team. Enjoy!

May 27, 2026

Dealership Rating
Employee Rating

Cordial. ...attentive....responsive. Im on my 6th vehicle from Smythe....9 Volvos overall...I think that speaks for itself. More

by jfmiceli
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 28, 2026

Smythe Volvo Cars responded

We’re grateful you entrusted us with service for your Volvo XC40 again. It’s wonderful to hear our attentiveness and responsiveness have earned your trust across nine Volvos. Jessica will share your feedback with the team. Enjoy!

May 27, 2026

Dealership Rating
Employee Rating

Jessica is great and her service is great and very satisfactory. Really appreciated her even giving me car wash. More

by jasminemolizhang24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with Jessica and our service on your Volvo V60 Cross Country. We’re delighted she included a complimentary car wash during your visit. Your 5-star rating means a lot, and we look forward to assisting you again. Enjoy!

May 25, 2026

Dealership Rating
Employee Rating

I appreciate all that smythe does to accommodate customers, but appear to always have to come back for issues after I leave with the 'fixed' car. More

by Nel
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 26, 2026

Smythe Volvo Cars responded

We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Smythe Volvo Cars. Enjoy!

May 20, 2026

Dealership Rating
Employee Rating

Jessica Hermida was amazing! She discussed the needed repairs and costs with me prior to my approval. Jessica was professional and welcoming. I can't recommend her enough. Also, More

by 162elan
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 20, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience. We’re glad Jessica walked you through the repairs and costs for your Volvo XC60, and that the loaner car’s technology was clearly explained. We look forward to assisting you at your next service visit. Enjoy!

May 16, 2026

Dealership Rating
Employee Rating

I got right in and Jessica and other staff were very responsive and helpful. Feels like a big change n the last year at Smythe. More

by ACDARWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Smythe Volvo Cars responded

Thank you for the five-star rating. We’re glad Jessica and the team could get you in promptly and provide helpful service. It’s wonderful to know you’ve noticed the positive improvements we’ve made this year, and we appreciate you trusting us with your Volvo. Enjoy!

May 15, 2026

Dealership Rating
Employee Rating

Jessica was very polite, listened carefully to my concerns about the car and was delightful to work with. Everyone we've dealt with at Smythe has been friendly and professional and that's why we've More

by HSBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2026

Smythe Volvo Cars responded

It’s wonderful that Jessica’s polite, attentive service made your Volvo XC70 experience so positive. Our team is grateful for your continued loyalty over the years. We look forward to assisting you again. Enjoy!

May 14, 2026

Dealership Rating
Employee Rating

Great service, very knowledgeable Jessica was very nice and easy to talk to. She answered all my questions and addressed all my needs. Her work and time was truly appreciated. More

by ARMOURJO
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 14, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with the service on your Volvo XC60. We’re glad Jessica could address all your questions and needs so thoroughly. We appreciate you trusting us with your vehicle’s care. Enjoy!

May 11, 2026

Dealership Rating
Employee Rating

Jessica was friendly and knowledgeable. I was thoroughly informed about the car and in a timely manner. More

by KLNYRE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 11, 2026

Smythe Volvo Cars responded

It’s great to hear Jessica provided friendly and knowledgeable service for your Volvo XC60 Hybrid. We’re glad the information was clear and delivered promptly. Thank you for sharing your five-star rating. Enjoy!

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