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Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
198 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

198 Reviews

Write a Review

198 Reviews of Jessica Hermida

April 29, 2026

Dealership Rating
Employee Rating

I do not have much to say as this was my 1st time there. They were good and efficient. More

by HILARYPATTERSON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 28, 2026

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Employee Rating

Very professional and courteous. Answered all my questions and very helpful. Very pleasant experience with all. More

by GREGORY.KOWALSKI
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 28, 2026

Smythe Volvo Cars responded

It’s wonderful to hear you found our service professional and courteous. Jessica and our team are glad we could answer all your questions and make servicing your Volvo S60 a pleasant experience. Thank you for sharing your feedback. Enjoy!

April 26, 2026

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Employee Rating

Overall great experience. Helpful and on time. Would recommend to other customers who need service. More

by NEAL.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Smythe Volvo Cars responded

Neal, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Enjoy!

April 25, 2026

Dealership Rating
Employee Rating

Excellent I have nothing more to say 1. 2. 3. 4. 5. 6. 7 8 More

by DCG323
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 25, 2026

Smythe Volvo Cars responded

Thank you for giving our Volvo XC60 service a perfect rating. Jessica and our team are delighted to hear you had an excellent experience. We look forward to assisting you again. Enjoy!

April 25, 2026

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Employee Rating

Great service. Valet team was prompt, professional and overall pleasant. Jessica was on top of things and got all information I needed and repair processed on time. More

by CFARZAD
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 25, 2026

Smythe Volvo Cars responded

Delighted to hear the valet team’s prompt and professional approach made your visit effortless. Jessica will be pleased she provided the details you needed and kept your Volvo XC90’s repair on schedule. We appreciate you entrusting us with your Volvo maintenance and look forward to helping you again. Enjoy!

April 23, 2026

Dealership Rating
Employee Rating

They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin

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Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 18, 2026

Dealership Rating
Employee Rating

Another great experience getting the car serviced. Everything was done very efficiently and I was kept informed of the progress. More

by DEPLASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Smythe Volvo Cars responded

It’s great to hear your service was handled efficiently and you stayed informed throughout. We look forward to servicing your Volvo again. Enjoy!

April 18, 2026

Dealership Rating
Employee Rating

Jessica was friendly and helpful. Jessica kept us updated in a timely manner and addressed any concerns. More

by SMITHCHRIS10
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 18, 2026

Smythe Volvo Cars responded

It’s great to hear that Jessica’s friendly help and timely updates put your mind at ease during your Volvo service. We appreciate you letting us assist and hope to welcome you back soon. Enjoy!

April 18, 2026

Dealership Rating
Employee Rating

Quick impromptu service provided. Great communication, and great service, including valet to the train station. More

by ROB.R.MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2026

Smythe Volvo Cars responded

We’re glad our team could provide quick assistance with clear communication and valet service to the train station. Jessica is happy everything went smoothly with your Volvo. Thank you for choosing us and we look forward to assisting you in the future. Enjoy!

April 17, 2026

Dealership Rating
Employee Rating

Prompt responses. Work done on time. Loaner easy to borrow. Accommodating dealing with repair issue. More

by Bob
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Apr 17, 2026

Smythe Volvo Cars responded

It’s great to hear our team responded swiftly and completed your service on time. We’re pleased that arranging the loaner was seamless and that we could accommodate your repair needs. Thank you for trusting us with your Volvo. Enjoy!

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