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Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 25

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
243 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

6 yrs, 2 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

243 Reviews

Write a Review

243 Reviews of Jessica Hermida

November 23, 2024

Dealership Rating
Employee Rating

This person is one of the most rudest people I’ve ever met on this establishment. she should be fired immediately lack of respect for the customer and basic knowledge of the the services they provide: More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2024

Smythe Volvo Cars responded

This is a surprise. Please contact Regina our Service and Parts Director to discuss. Your feedback will be appreciated.

November 20, 2024

Dealership Rating
Employee Rating

Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u More

by bschaeffer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Bob Cerza, Mark Terry , Todd Colbeth

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Nov 27, 2024

Smythe Volvo Cars responded

Thank you for this great review. I must agree with you about Bob, he is wonderful. We appreciate you taking the time to post this five star review and we appreciate your business.

November 04, 2024

Dealership Rating
Employee Rating

Hey I came for service and Jessica was excellent and was very friendly I definitely recommend anyone to come here to get there service done. More

by gutierrezsaul505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Smythe Volvo Cars responded

Thank you and I must agree. Jessica is a fantastic person. We appreciate you posting this great review about our service team and we appreciate your business.

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