Jessica Lee | Page 3

New car purchase I purchased a 2017 Kia Sorento from Kia Autosport with help of Sales Associate Donald Watts. He went out of his way to work out the best deal for me I purchased a 2017 Kia Sorento from Kia Autosport with help of Sales Associate Donald Watts. He went out of his way to work out the best deal for me. I was so impressed with him I am talking to him about buying another Kia. More

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Would not recommend When I got my 2015 forte, it was all i could've asked for. It had great handling, a great radio, and peppy acceleration! It kept up the great work unt When I got my 2015 forte, it was all i could've asked for. It had great handling, a great radio, and peppy acceleration! It kept up the great work until about 10K miles when the steering started making an abnormal popping sound when turning, after 3 visits concerning the issue the finally faulty steering parts, had to replace entire steering column. 20k miles comes along(1 week after service appointment), going down highway 90 car completely loses power, engine drops to an idle with pedal floored, starts popping, and gets very hot, had to be towed in told my car was low on coolant (only a week after a service appointment) and that's what the problem was. now today with 21k miles, my car is refusing to start, no starter, just nothing. My last experience with Pensacola KIA was also my last, as I can not trust them in properly diagnosing and fixing my car, and they do nothing to fix the situation. I should've went with a different brand. More

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Read my experience with kia of pensacola! When you sell a vehicle it should be inspected! I would not trust there inspection process of KIA OF PENSACOLA! Or KIA MOTORS AMERICA You could b When you sell a vehicle it should be inspected! I would not trust there inspection process of KIA OF PENSACOLA! Or KIA MOTORS AMERICA You could be putting you and your familys life at risk if you do! Our vehicle was just purchased from KIA OF PENSACOLA less than 60 days ago and they used either very old tires on them or retreaded our tow truck driver and the nice people of pep boys told us that something isn't right with them. It must have have been there used tires from the tires for life campaign! The dealer just brushes you off They will ignore you and talk down to you and make you feel like your to blame! There owner will not return phone calls or emails but she will be happy to see you in a KIA when you are there! The dealer doesn't want to take any responsibility for selling a vehicle that wasnt inspected properly We had a tire blow out! Just imagine the danger and damage this caused!! SHOP WISE GO TO A REPUTABLE DEALER!!! More

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Lost down payment Tv/ Kia ad $5000.00 any trade in. Bought our car ,but did not get credit for our trade in when financing, and got home add read our contract Tv/ Kia ad $5000.00 any trade in. Bought our car ,but did not get credit for our trade in when financing, and got home add read our contract More

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Jessica Lee, Eric Novak and Bob were so great to work with! We told them what we wanted and could afford and they took us straight to several different options. No upselling, no redirecting. The worst pa with! We told them what we wanted and could afford and they took us straight to several different options. No upselling, no redirecting. The worst part of any car purchase is the paperwork and money aspect, but Bob was outstanding! Every time I've ever bought a car, the last guy you see just beats you up about various different tack-on expenses...but not Bob. He was patient, answered all of my questions and was very honest with us, in terms of what would be a good fit for us and what we really didn't need. All in all, it was the best car-buying experience I've ever had. Well done, Kia Autosport of Pensacola. You'll absolutely have my business again. More

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We bought our second Kia in a little more than two years. Our first one was a Kia Soul and we were so impressed with it and the Pensacola Kia Autosport customer service that we just recently purchased a Sor Our first one was a Kia Soul and we were so impressed with it and the Pensacola Kia Autosport customer service that we just recently purchased a Sorrento. More

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I went through USAA and Kia accepted all the perks with no problem or hesitation. They even gave me a Military discount that I was not aware of. From the time I went on the internet, walked in the door, te no problem or hesitation. They even gave me a Military discount that I was not aware of. From the time I went on the internet, walked in the door, test drove the car and left I felt like apart of a new family. More

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Even without a sock monkey the experience was fabulous. They listened to every request and let me know if they could or could not meet the request. Not your typical dealership. They understand need satis They listened to every request and let me know if they could or could not meet the request. Not your typical dealership. They understand need satisfaction sales and how to find a way to make you happy. Thank you. More

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