Jessica Lee | Page 2

Fast friendly service They were very friendly offered us the best deal possible and continued looking for an even better deal after we left. We came in due to Jessica Lee' They were very friendly offered us the best deal possible and continued looking for an even better deal after we left. We came in due to Jessica Lee's letter then worked with Neil who had worked with when we bought our Kia Sole. We have used Kia for several years and their service is always excellent. More

Helpful 0

Report | Print

Best of the beat service and deals in USA Awesome service best customer service. Sweat deals. All roads leads to Kia Pensacola. They match words with action. Awesome warranties . Please hurry Awesome service best customer service. Sweat deals. All roads leads to Kia Pensacola. They match words with action. Awesome warranties . Please hurry and take advantage of these deals. Thanks Niel.. More

Helpful 0

Report | Print

Awesome I was very sceptical when I started this endeavor, but. I was pleasantly surprised .Mr. Neal was awesome as Ms.Jen. they we're straight forward, hon I was very sceptical when I started this endeavor, but. I was pleasantly surprised .Mr. Neal was awesome as Ms.Jen. they we're straight forward, honset and helpful. I'm a big grump most of the time, but this I can honestly say was the best experience I've ever had buying a car. I would DEFINITELY recommend Pensacola Kia to any of my family or friends to go there should they need to purchase a new car. THANK YOU so much for helping us. David and Amy More

Helpful 0

Report | Print

They are great The sales team was amazing I have nothing but positives. They made the process easy and fair. I will recommend them in the future. Thumbs up! The sales team was amazing I have nothing but positives. They made the process easy and fair. I will recommend them in the future. Thumbs up! More

Helpful 0

Report | Print

Excellent sales person. Mr. Kenny Roberts Mr. Kenny Roberts went above and beyond, answering our questions in a very professional and easy to understand. Mr Roberts show his professionalism an Mr. Kenny Roberts went above and beyond, answering our questions in a very professional and easy to understand. Mr Roberts show his professionalism and cordial personality to my husband and I, it was a delight for us to purchase our KIA soul from him. Bob Humphrey, Doug Auchey, Terris Rease and Jessica Lee where also very caring and helpful. Overall it was a great experience. And will buy another Kia. More

Helpful 0

Report | Print

What you don't know about Certified PreOwned Vehicles Curious if the dealership's protocol is to sell vehicles with previous accident history as "Certified PreOwned" without disclosing the prior accident Curious if the dealership's protocol is to sell vehicles with previous accident history as "Certified PreOwned" without disclosing the prior accident history to the consumer? I'm sure most consumers are mislead about the fact that by buying a car that goes through a "rigorous 150pt inspection" that checks off that they have checked the vehicle history report would mean that the car has never been in an accident. Especially if the customer is not given a Carfax/Autocheck report to prove otherwise. More

Helpful 0

Report | Print

New car purchase I purchased a 2017 Kia Sorento from Kia Autosport with help of Sales Associate Donald Watts. He went out of his way to work out the best deal for me I purchased a 2017 Kia Sorento from Kia Autosport with help of Sales Associate Donald Watts. He went out of his way to work out the best deal for me. I was so impressed with him I am talking to him about buying another Kia. More

Helpful 0

Report | Print

Would not recommend When I got my 2015 forte, it was all i could've asked for. It had great handling, a great radio, and peppy acceleration! It kept up the great work unt When I got my 2015 forte, it was all i could've asked for. It had great handling, a great radio, and peppy acceleration! It kept up the great work until about 10K miles when the steering started making an abnormal popping sound when turning, after 3 visits concerning the issue the finally faulty steering parts, had to replace entire steering column. 20k miles comes along(1 week after service appointment), going down highway 90 car completely loses power, engine drops to an idle with pedal floored, starts popping, and gets very hot, had to be towed in told my car was low on coolant (only a week after a service appointment) and that's what the problem was. now today with 21k miles, my car is refusing to start, no starter, just nothing. My last experience with Pensacola KIA was also my last, as I can not trust them in properly diagnosing and fixing my car, and they do nothing to fix the situation. I should've went with a different brand. More

Helpful 0

Report | Print

Read my experience with kia of pensacola! When you sell a vehicle it should be inspected! I would not trust there inspection process of KIA OF PENSACOLA! Or KIA MOTORS AMERICA You could b When you sell a vehicle it should be inspected! I would not trust there inspection process of KIA OF PENSACOLA! Or KIA MOTORS AMERICA You could be putting you and your familys life at risk if you do! Our vehicle was just purchased from KIA OF PENSACOLA less than 60 days ago and they used either very old tires on them or retreaded our tow truck driver and the nice people of pep boys told us that something isn't right with them. It must have have been there used tires from the tires for life campaign! The dealer just brushes you off They will ignore you and talk down to you and make you feel like your to blame! There owner will not return phone calls or emails but she will be happy to see you in a KIA when you are there! The dealer doesn't want to take any responsibility for selling a vehicle that wasnt inspected properly We had a tire blow out! Just imagine the danger and damage this caused!! SHOP WISE GO TO A REPUTABLE DEALER!!! More

Helpful 0

Report | Print

Lost down payment Tv/ Kia ad $5000.00 any trade in. Bought our car ,but did not get credit for our trade in when financing, and got home add read our contract Tv/ Kia ad $5000.00 any trade in. Bought our car ,but did not get credit for our trade in when financing, and got home add read our contract More

Helpful 2

Report | Print