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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 25

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

March 13, 2024

Dealership Rating
Employee Rating

customer service was great , Jessica(I think that was her name) kept me informed of what was happening with my car. More

by ROMELILY2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 13, 2024

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Employee Rating

This dealership has very kind and helpful staff. The check in process was very straightforward and easy and I got my car back in a reasonable amount of time. More

by abigail.georges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Simon

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Mar 13, 2024

Colonial Nissan of Medford responded

Abigail, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 11, 2024

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Employee Rating

The dealership was quick and efficient and explained everything up fromt and did everything b that had to be done More

by Lee luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business, Lee, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

March 09, 2024

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All was perfect the service the client service and the waiting room all was on time and really good More

by flufli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 11, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 08, 2024

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Staff is always so friendly and helpful they do all to make you comfortable. I More

by darlene1217
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 08, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review, Darlene. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

March 07, 2024

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The staff are always attentive and knowledgeable. They're the only reason I return for my regular service despite competitor offerings. More

by c.okalany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 07, 2024

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

March 06, 2024

Dealership Rating
Employee Rating

I was very satisfied with the service I will will refer ma family and friends to Nissan Colonial center. More

by CJJULES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Mar 06, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

March 04, 2024

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Employee Rating

jessica was really great to work with, very communicative. my car was done the same day More

by VHAYWARD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. Jessica and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 28, 2024

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They always give best service I never feel I’m being forgotten Always keeps me posted More

by jamespcerulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Feb 28, 2024

Colonial Nissan of Medford responded

James, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

February 26, 2024

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Employee Rating

Service was done quick and efficient. The desk people were very pleasant interacting with them was less tense as I felt from my personal experience in the past More

by SUSANTOUREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Minigan, Nilo Oliveira

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Feb 26, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Susan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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