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Jessica Matos
Jessica Matos | Page 2
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
220 Reviews
Dealership Experience
2 yrs, 11 mos
Industry Experience
7 yrs, 2 mos
Languages Spoken
English
220 Reviews
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220 Reviews of Jessica Matos
May 07, 2026
Drove into Mooresville yesterday to go to Costco. As I was passing the Subaru dealership, I realized my oil needed to be changed in 100 miles. So I drove into the dealership and walked into the ser As I was passing the Subaru dealership, I realized my oil needed to be changed in 100 miles. So I drove into the dealership and walked into the service department. I told Jessica what I needed and was hoping she had an opening the next day. Well to my surprise Jessica was able to fit me in that same day so I would not have to make another trip into Mooresville. Thank you Jessica, great customer service. More
by JANNM1954
May 02, 2026
This dealership had excellent customer service. Every person that we came in contact with was professional, friendly and helpful. We were particularly impressed with Tim Lawson, serv. Mgr, Jessica Every person that we came in contact with was professional, friendly and helpful. We were particularly impressed with Tim Lawson, serv. Mgr, Jessica Matos and a certain young mechanic, Ty, who followed up with us. More
by ogdtrout
Verified CustomerOther Employees Tagged: Tim Lawson , Such a fine young man , Ty - mechanic
April 29, 2026
Randy Marion Subaru service dept is the best. Jess is my go to but when she is away, Jacob steps up. A+++ Jess is my go to but when she is away, Jacob steps up. A+++ More
by Janis P
Other Employees Tagged: Jacob McMillen
April 26, 2026
People were nice and service was wuick, but they didnt reset my maintenance reminder so it keeps coming up on my screen. They also broke a novelty knob i had over my push to start button. reset my maintenance reminder so it keeps coming up on my screen. They also broke a novelty knob i had over my push to start button. More
by dimperio66
April 22, 2026
Terrific all around as usual. Consistently the best dealership I have ever experienced from any brand. Consistently the best dealership I have ever experienced from any brand. More
by Gary58
Other Employees Tagged: Brian Fogarty, Mark Wilburn
April 17, 2026
Quick service. Through description of cars underbody through video. Amazingly helpful. Courteous staff. Comfortable waiting room. Through description of cars underbody through video. Amazingly helpful. Courteous staff. Comfortable waiting room. More
by DEB03CHA
Other Employees Tagged: Aaron Forness
April 16, 2026
Jessica and Jacob were awesome! They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. The waiting area was very clean and pleasant. I look forward to Randy Marion Subaru servicing my car in the coming years. Thank you Randy Marion for sending me the $20 coupon! It was a pleasant surprise! More
by Byron
Other Employees Tagged: Jacob McMillen
April 15, 2026
Aaron Rourk is the best sales associate my wife and I have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about hi have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about his customers More
by joeniggel
Other Employees Tagged: Brian Fogarty, Aaron Rourk, Mark Wilburn, Keeley Murphy, Anna Sbarro , Ashton Loyd
April 14, 2026
FANTASTIC SERVICE EXPERIENCE ALL THE WAY AROUND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! More
by ASHTON12
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jacob McMillen
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