Dealer Reviews
Cars for Sale
Dealer Log In
Jessica Matos
Jessica Matos | Page 2
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
201 Reviews
Dealership Experience
2 yrs, 7 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
201 Reviews
Write a Review
201 Reviews of Jessica Matos
March 28, 2026
I always take our Subarus for service at Randy Marion of Mooresville due to their quick service and reasonable pricing. I highly recommend Jessica Matos, she really knows the right service for your Subaru. Mooresville due to their quick service and reasonable pricing. I highly recommend Jessica Matos, she really knows the right service for your Subaru. More
by bobaloo1961
Verified CustomerOther Employees Tagged: Brian Folgarty
March 23, 2026
The Service department, especially Mark and Jessica are always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales s always very attentive and do a fantastic of keeping the customer informed about their vehicle being serviced. I would also say Keeley on the sales side is also very customer service driven and is quick to say hello and make the customer is being cared for in every way. More
by ALLENL.HOFFER
Other Employees Tagged: Mark Wilburn, Keeley Murphy
March 21, 2026
Wonderful dealership. Joshua Elliot made the whole experience wonderful and smooth. Got me what I wanted. If you need a new car Joshua Elliot is the man to see. Joshua Elliot made the whole experience wonderful and smooth. Got me what I wanted. If you need a new car Joshua Elliot is the man to see. More
by JCQGOOFY
Other Employees Tagged: Keeley Murphy, Josh Elliott
March 16, 2026
I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the cost and how long it would take to fix things. Plus, she got me a loaner car right away. I’d definitely recommend them! More
by RISHI23289
Other Employees Tagged: Mark Wilburn, Jacob McMillen
March 15, 2026
Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will be my go to for everything. More
by elishallovejoy
Other Employees Tagged: Mark Wilburn, Keeley Murphy, Tim Lawson, Aaron Forness, Jacob McMillen, Ashton Loyd , Marshall
March 13, 2026
As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More
by SANDYROBINSON32
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
March 11, 2026
Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More
by bkreynolds32
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jacob McMillen
March 11, 2026
I appreciated the clear communication and excellent service. I was also impressed with short wait times. service. I was also impressed with short wait times. More
by PAULHOFFERBERT
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jacob McMillen , Carson
March 04, 2026
The scheduler and the tall young man who picked up my vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks up the car, PLEASE train them to put everything back as they found it. This morning, I almost fell into the drivers' seat because it was too low, but that was easy to adjust. Then I had to adjust the height of the steering wheel AND the rear view mirror AND the radio. Thank you. More
by LFRY104
March 03, 2026
I needed an unscheduled service due to a flat tire it was provided. In a timely, friendly and professional manner. Excellent service thank you. was provided. In a timely, friendly and professional manner. Excellent service thank you. More
by SBS23464
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jacob McMillen
