204 Reviews
Write a Review204 Reviews of Jacob McMillen
October 23, 2026
Unfortunately my last visit was not good. I was told that my battery was dead, even though the car starts and works fine. Apparently Subaru changed the specs for the battery rating in my car I was told that my battery was dead, even though the car starts and works fine. Apparently Subaru changed the specs for the battery rating in my car. For $500 the would give me a battery that would match the specs. Additionally I noticed a rushing/xxxxxxx sound under the hood. When I got home I noticed that the filter box was not closed, there was about 1/4" or so gap. I texted the dealership about it and didn't hear back. luckily I was able to fix it, saving a 45 minute ride back to the dealer and then 45 minutes back. More
October 12, 2026
Excellent service, employees were helpful and efficient. They explained future service repair suggestions. Quick turn around which was appreciated, They explained future service repair suggestions. Quick turn around which was appreciated, More
Other Employees Tagged: Mark Wilburn, Tim Lawson, Aaron Forness, Jessica Matos, Carson Fogarty
October 10, 2026
Randy Marion Subaru’s service department did a great job with my vehicle, and I appreciate that they stand behind their work. They may be more expensive than some other shops, but the quality of service and with my vehicle, and I appreciate that they stand behind their work. They may be more expensive than some other shops, but the quality of service and peace of mind are worth paying for. If you want a team that takes pride in their work and stands by what they do, I’d recommend them. More
Other Employees Tagged: Aaron Forness, Jessica Matos
October 02, 2026
Jacob did an excellent job keeping me informed of the service. He asked me if I wanted a state inspection which I needed to renew my registration. He saved me time in including this service. I am very pl service. He asked me if I wanted a state inspection which I needed to renew my registration. He saved me time in including this service. I am very pleased with the Service Department at Randy Marion Suburu. More
September 24, 2026
Jacob was great to work with - good communication - kept me informed on the progress of the service work. Completed work on time / as promised. Comfortable waiting area. me informed on the progress of the service work. Completed work on time / as promised. Comfortable waiting area. More

