Jacob McMillen

Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that helped me to insure that I invested in a car that genuinely felt correct for me. I feel so thankful to have a team that I can actually TRUST to take care of me and all of my car’s needs. Highly highly recommend sharing your time with this space!! More

by Clara Verified Customer Verified Customer

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Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wait. They even offered me a ride so it would not interrupt my schedule, if I let them do the work then and there. Very thorough. Made sure to give me paperwork showing what my service included also. More

by getthatjob910 Verified Customer Verified Customer

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Was a very quick oil change. In and out very quickly. Also very nice people. In and out very quickly. Also very nice people. More

by dan.verley Verified Customer Verified Customer

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Friendly staff, comfortable waiting area, prompt service. Snack and waters in waiting area. All spaces are clean and well maintained. Snack and waters in waiting area. All spaces are clean and well maintained. More

by dan.brunott Verified Customer Verified Customer

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Mark Wilburn is the reason I continue to return to Randy Marion Subaru for all my service. Marion Subaru for all my service. More

by altp55 Verified Customer Verified Customer

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Randy Marion Subaru service dept is the best. Jess is my go to but when she is away, Jacob steps up. A+++ Jess is my go to but when she is away, Jacob steps up. A+++ More

by Janis P Verified Customer Verified Customer

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Excellent service. Jacob was easy to work with and kept me informed about my car as I was from out of town. Jacob was easy to work with and kept me informed about my car as I was from out of town. More

by SC28051 Verified Customer Verified Customer

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Always friendly and courteous. Service is fast and updates me frequently. Glad I was given a car to drive since it was a little longer service. Service is fast and updates me frequently. Glad I was given a car to drive since it was a little longer service. More

by patriciabryant9105 Verified Customer Verified Customer

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I called Jacob to setup my NC Safety Inspection for the afternoon. He said just come in before 5pm and we should be able to get it done. I got there about 4pm and was in and out within 20 minutes. Just so afternoon. He said just come in before 5pm and we should be able to get it done. I got there about 4pm and was in and out within 20 minutes. Just so nice to have a team of techs dedicated to Inspections only and not have to wait longer with other vehicles that are being serviced. Thank you! More

by david.lawrence1969 Verified Customer Verified Customer

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Jessica and Jacob were awesome! They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. The waiting area was very clean and pleasant. I look forward to Randy Marion Subaru servicing my car in the coming years. Thank you Randy Marion for sending me the $20 coupon! It was a pleasant surprise! More

by Byron Verified Customer Verified Customer

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