Jessica Montez | Page 15

Dealership was decent and good. My service advisor made everything wonderful. She was excellent at what I needed done with my car and getting it back to me so I could use it to get My service advisor made everything wonderful. She was excellent at what I needed done with my car and getting it back to me so I could use it to get to work today. I intend to continue to work with her whenever I bring my car in for servicing. I give her all 10s for her assistance and services. More

by RROY48 Verified Customer Verified Customer

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Service went smoothly and everyone was extremely professional . Definitely will be back. Waiting area well stocked and spacious professional . Definitely will be back. Waiting area well stocked and spacious More

by TONYGOLFS Verified Customer Verified Customer

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Most staff very friendly and helpful, possibly add a few more sales people on weekends..no one likes to wait more sales people on weekends..no one likes to wait More

by kmorek Verified Customer Verified Customer

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Jessica Montez provided excellent service，with a very friendly and professional attitude. I will be a returning customer. friendly and professional attitude. I will be a returning customer. More

by Mgk24001 Verified Customer Verified Customer

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Dealership has always provided great service and accommodations every time I bring my truck there. accommodations every time I bring my truck there. More

by cwatty12 Verified Customer Verified Customer

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Thanks Jessica, for you excellent customer service, is appreciated, I'm 100% recommend east Hartford chevrolet. appreciated, I'm 100% recommend east Hartford chevrolet. More

by ARTURO RIVERA-ORTIZ Verified Customer Verified Customer

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Helped correct an issue caused by service department when repairs were being done. Very much appreciated. Thanks repairs were being done. Very much appreciated. Thanks More

by j.giammarino Verified Customer Verified Customer

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Always a quick and easy visit and I know it’s going to be done right. Thank you! done right. Thank you! More

by AUDREYL_LAROSA Verified Customer Verified Customer

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Overall it was a great experience. The staff was friendly and personable. They serviced my vehicle quickly. The staff was friendly and personable. They serviced my vehicle quickly. More

by CLAIREMADISON Verified Customer Verified Customer

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I am writing to express disappointment with my sales and service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthe service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthermore, the detailing process was subpar, as stickers, plastics, and mesh were still in place. During my first service, Jessica provided excellent customer service. However, oil was sprayed throughout the engine bay, and the dipstick wasn't fully secured. Jessica acknowledged this wasn't standard practice and apologized when we brought the truck back for inspection and cleaning. This incident wasted two hours of my husband's time and should not have occurred. My disappointment is severe, and and my level of confidence in a Chevy dealer to service my truck is severely lacking. What an expensive lesson learned. More

by ctaussie Verified Customer Verified Customer

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