Jessica Montez | Page 25

SWT1964 responded

Jessica has been very helpful when I have issues with my car. She will always find to fit me in if I have an issue with the car, one of my headlights were out in that Saturday she got me in for an appointment..

East Hartford Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is invaluable to us, and we're deeply sorry that our approach did not meet your expectations. It's unacceptable that you felt pressured by sales calls and encountered a lack of coordination between departments. We strive to provide a seamless and respectful experience for all our customers, and it's clear we missed the mark in your case. We will address these issues internally to ensure they don't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and provide a better experience in the future. Please feel free to reach out to discuss your concerns further.

East Hartford Chevrolet responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service center easy and pleasant, and that our employees were welcoming with great positive energy. Providing exceptional service is always our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with us! At our repair facility, we strive to create a welcoming and supportive environment for all our customers. Treating each individual with care and respect is at the core of our values, and we're delighted that you felt like part of the family during your visit. We're looking forward to welcoming you back for any future repair needs you may have. Thank you for choosing us as your trusted repair facility!

East Hartford Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that Jessica provided you with exceptional service and made sure your experience with us was positive. At our company, we strive to ensure that every customer feels valued and receives the assistance they need promptly and effectively. We'll make sure to pass along your feedback to Jessica and the rest of our team. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback! We're thrilled to hear that we met your expectations and were able to fix your car promptly. Providing quality service in a timely manner is our top priority, and we're glad we could deliver on that promise. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your business!

East Hartford Chevrolet responded

Thank you for sharing your positive experience with us! We're especially delighted to hear your kind words about Jessica Montez. Providing excellent customer service and keeping our customers informed are top priorities for us, and it's fantastic to know that Jessica exemplified these qualities during your visit. We'll be sure to pass along your compliments to her.