Jessica Presniakovas

I came fully prepared to purchase a vehicle. I provided all required documents, made a down payment, was told I was approved for financing, given a monthly payment, and signed paperwork. Based o I provided all required documents, made a down payment, was told I was approved for financing, given a monthly payment, and signed paperwork. Based on their confirmation, I even purchased insurance for the car. After over five hours of waiting, the salesperson Jessica returned with a manager and suddenly said that financing was not approved and that they could sell the car only for cash. At the same time, they claimed they already had another customer for the same vehicle. This is beyond unprofessional and feels like a complete bait-and-switch. I specifically asked in advance how many hard credit inquiries would be made and was told 1–2 at most. That was not true. They ran 5 hard inquiries, which caused my credit score to drop 106 points in a single day. This dealership wasted my time, misrepresented financing approval, damaged my credit, and showed zero accountability. I would strongly advise anyone considering buying here to be extremely cautious and get everything in writing before allowing them to touch your credit. More

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Bill Jacobs BMW is the best BMW dealership around. Shaun Patterson and Jessica Presniakovas were a pleasure to work with getting our second brand new BMW. We bought an X7 before and now the X3. They a Shaun Patterson and Jessica Presniakovas were a pleasure to work with getting our second brand new BMW. We bought an X7 before and now the X3. They are very easygoing people to deal with, and an overall very smooth experience. More

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Bought a 2026 X7; custom build. Bill Jacobs team was extremely competitive, extremely responsive, and the sales experience could not have gone smoother. A big thank you to Jessica, Bill Jacobs team was extremely competitive, extremely responsive, and the sales experience could not have gone smoother. A big thank you to Jessica, Christian and Shaun. More

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I just purchased my third BMW from Bill Jacobs BMW and so I have a long term relationship with their sales and service department. They are just terrific all the way around. I have a long term relationship with their sales and service department. They are just terrific all the way around. More

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Jessica had helped us with the process of the vehicle. The dealership was friendly and welcoming The dealership was friendly and welcoming More

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Thank you Jessica and staff , we will be back. Nice environment and staff at Bill Jacobs Nice environment and staff at Bill Jacobs More

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I recently had the pleasure of working with Jessica at Bill Jacobs BMW in Naperville, and I couldn't be more impressed with her professionalism and dedication. Bill Jacobs BMW in Naperville, and I couldn't be more impressed with her professionalism and dedication. More

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Got me in the dealership for a new car. Offered me 13k less than 5 other dealers and Kbb for my trade in. Offered me 13k less than 5 other dealers and Kbb for my trade in. More

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Jessica Presniakovas Was amazing through the whole process. We were out of state buyers who needed everything to be ready so we can fly in, sign paperwork and get the car. She was accommodating, the p process. We were out of state buyers who needed everything to be ready so we can fly in, sign paperwork and get the car. She was accommodating, the purchase process was quick and easy. We left with a great car with no hassle. More

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Jessica was very helpful and made the process easy. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. We got a great overview of how the car works, all the bells and whistles. Good support for questions after the sale. More

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