Jessica Raymond

We took our 2020 Explorer here for a faulty screen that's a known issue. This is after it was there about a year ago for the same problem that they said they fixed but didn't. They called my wife and told he a known issue. This is after it was there about a year ago for the same problem that they said they fixed but didn't. They called my wife and told her the new screen wouldn't work with a battery that only charged to 59% so we paid $400 for a new battery. My daughter picked the car up and the screen still didn't work right. Now we are being told only the backup camera was replaced and the screen wasn't? This isn't the first issue I've had there. We took the same vehicle in because the bottom of the cup holder fell out and they just took the console apart and pushed it up so when we put a cup in it the bottom fell out again. Jessica is AWESOME and I enjoy dealing with her but the service department is HORRIBLE! I've taken all my vehicles here for years and I'm so tired of being disappointed that I'll go somewhere else from now on. The car has an extended warranty and I guess we will try another dealership since they simply can't communicate and meet a customers expectations. More

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Zach Howell was good to talk business with. I am glad I got an Escape! I am glad I got an Escape! More

by Gallatintitans Verified Customer Verified Customer

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Everyone was very helpful and respectful, the salesman Jim Elgas was excellent and answered ally questions Thank you Jim Elgas was excellent and answered ally questions Thank you More

by elbeezhorse Verified Customer Verified Customer

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Charlie is one of the most realist and genuine guys I have ever met. I can tell that he really loves his job, and he works really hard. He’s an amazing salesman & really takes care of his people. I love have ever met. I can tell that he really loves his job, and he works really hard. He’s an amazing salesman & really takes care of his people. I love that man. More

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I have purchased many autos from Miracle Ford. They have always been very cordial when I have been car or truck shopping. I consider them my friends who have helped me purchase 1 truck and 6 auto They have always been very cordial when I have been car or truck shopping. I consider them my friends who have helped me purchase 1 truck and 6 autos over our long friendship. More

by racushing Verified Customer Verified Customer

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Professional. Trustworthy. Caring. Fun to work with. The building was clean, well taken care of. Trustworthy. Caring. Fun to work with. The building was clean, well taken care of. More

by Jim Southard Verified Customer Verified Customer

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Love dealing with T J he is always very helpful with everything I have going on with my car. He is my go too every time. Thanks for all yall do to help. Calvin Gregory is also very good at fixing my car everything I have going on with my car. He is my go too every time. Thanks for all yall do to help. Calvin Gregory is also very good at fixing my car also. I trust them both. Thanks More

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The service department is always helpful and are on top of my service. I wouldn’t think of taken our vehicles anywhere else!! of my service. I wouldn’t think of taken our vehicles anywhere else!! More

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There a reason I only take my car here. TJ and his team is awesome. TJ and his team is awesome. More

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I’ve tried to buy 2 vehicles here and both times they tried to screw me… sorry not having it! I’ve have spent over $30,000 in the service department alone and they still try to screw me. I think I will t tried to screw me… sorry not having it! I’ve have spent over $30,000 in the service department alone and they still try to screw me. I think I will take my business and the company that I work for business elsewhere. I know there is some dealership somewhere that would gladly take my money and give me a deal that makes me happy, NOT MIRACLE FORD. More

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