Jessica Torres
Jessica Torres at Regal Honda
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Jessica Torres

Service Advisor

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
132 Reviews
4.7

132 Reviews

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132 Reviews of Jessica Torres

March 28, 2024

Dealership Rating
Employee Rating

The dealership was very clean, and the service was great. The communication between me and Jessice was great. More

by ANTWUN1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Torres

Apr 03, 2024

Regal Honda responded

Thank you for sharing your positive experience with us! We're glad to hear that you received great service.

March 08, 2024

Dealership Rating
Employee Rating

Oil change to 2012 Acura TSX. Mechanic did not re-install plastic cover over bottom of engine. Been 2 months, never noticed. Cant prove it. They just did not want to do the extra More

by D_H_Gore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2024

Regal Honda responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

February 18, 2024

Dealership Rating
Employee Rating

My experience with the dealership was very good. I was made aware of a recall issue that I will receive more information about in the mail. More

by arealmccoy00
Recommend Dealer
Yes

Other Employees Tagged: Jessica Torres

Feb 19, 2024

Regal Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

February 01, 2024

Dealership Rating
Employee Rating

People are great, very friendly. Didn't get the car washed and my mpg dropped after I pick it up. More

by Priscilla Powell
Recommend Dealer
Yes

Other Employees Tagged: Jessica Torres

Feb 05, 2024

Regal Honda responded

Thank you.

January 24, 2024

Dealership Rating
Employee Rating

Good service Representative explained what was needed and gave me option of having work done or not More

by ATC131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Regal Honda responded

Thank you so much for taking the time to leave us a review.

January 12, 2024

Dealership Rating
Employee Rating

The service staff is always excellent, however the post-sales follow-up in the purchase of a new car leaves a lot to be desired. More

by thepcdoctor.34
Recommend Dealer
Yes

Other Employees Tagged: Jessica Torres

Jan 22, 2024

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 12, 2024

Dealership Rating
Employee Rating

Very friendly attention, always interested in evacuating any difficulty and always in constant communication. Interested in helping me throughout the maintenance process of my Honda. More

by thepcdoctor.34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Jan 22, 2024

Regal Honda responded

Thank you.

December 08, 2023

Dealership Rating
Employee Rating

Lots of pleasant, happy, and knowledgeable people. They are proud of their product and it shows! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Smith

Dec 12, 2023

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal, thank you!

November 29, 2023

Dealership Rating
Employee Rating

They always give me fast friendly service and let me know what's going on with my vehicle. They never try to pressure me into buying or servicing stuff for my vehicle, only recommend. More

by ROSALIEHOMUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Austin Smith , Alondra Sandoval

Dec 08, 2023

Regal Honda responded

On behalf us all of us at Regal Honda, I would like to thank you for sharing this review about our store! We are thrilled that you enjoyed your experience.

November 12, 2023

Dealership Rating
Employee Rating

They performed all of the services I requested and she politely answered all of my questions. More

by Zanjulajo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Rob Young, Chrissy Hartman, Megan Barnes, Sal Campisi III, Austin Smith , Lexi fisher, Chris Montry, Alondra Sandoval

Nov 14, 2023

Regal Honda responded

Thank you!

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