Jesus Francos | Page 2

Brandon at Mitsubishi was personable to deal with, but that was the extent of the positive aspects of our experience. I traded in a BMW with 2 keys, but the car we were looking at only had one. I asked a that was the extent of the positive aspects of our experience. I traded in a BMW with 2 keys, but the car we were looking at only had one. I asked about a credit in order to make a 2nd key ($950) and they said no. Not having a 2nd key is like selling a car with 3 wheels - yeah, I can replace it, but that is a reduction in the value of the car. Next, we opted to transfer our existing license plate - no problem, we were told. A week later, Brandon called us and said we would be getting new plates. When I asked why, he said it was about "toll violations" on our license plate. I opened our Sunpass account, and no violations were listed on any of our plates. He said it was too late and it couldn't be undone. A couple weeks later, I logged into the FL HSMV website to make sure everything was OK with our registration. I find out that our car is now registered under a THIRD license plate. After repeated calls and texts with no one ever picking up the phone - Brandon finally responded. He referred back to the 2nd set of plates and said they were sent. I explained that those were no longer valid and the car was listed under the 3rd set of plates. It took him another day to get back to me, he sent a picture of the newest registration and said they would send them. In the picture the issuance date of the plate was over 2 weeks old - they'd been sitting in the dealer office the entire time! If I hadn't followed up myself, I'd eventually be pulled over for illegal plates while the last set were sitting in someone's office. Will not shop for a car here and will warn everyone I can to stay away from Miami Lakes AutoMall. More

by Scott Verified Customer Verified Customer

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Great individuals to deal with. The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.” The salesman was outstanding. They gave a tremendous discount. Extremely helpful with all details of the car.” More

by THEOLDMANHOSE Verified Customer Verified Customer

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All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely helpful and did everything. He possibly could to give me all the attention that I needed. I'm done finance officer was amazing. He knew exactly what I needed to do to make the car affordable to me. I just wanna think all of the employees that were involved call. IHeartRadio all the help and I felt very much. Appreciate it as a in person and then as a customer so thank you. Wanna make sure to add Christian Castro name personally to this letter. Because he was really incredibly nice and professional. You made sure that I got the car that I won thank you More

by JOSEVIGO1935 Verified Customer Verified Customer

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Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family huge they make you feel like a family and treat you as family More

by MARIELADIAZ06 Verified Customer Verified Customer

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Very professional courteous and made me feel comfortable and in good hands. Quality of service and amazing options and choices of cars fitting my budget! and in good hands. Quality of service and amazing options and choices of cars fitting my budget! More

by MAX29 Verified Customer Verified Customer

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Lo mejor de lo mejor excelente atención . Poca demora .Muy buen vendedor el señor Luis Poca demora .Muy buen vendedor el señor Luis More

by roxanasotoguerra Verified Customer Verified Customer

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Good service. Responsible managers. Stephen is really cool guy! We’ll be back again to maintain my trucks Responsible managers. Stephen is really cool guy! We’ll be back again to maintain my trucks More

by bohdanshukh Verified Customer Verified Customer

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Everything was perfect until I got home and called and no one returned my call one returned my call More

by MARKAVELLO7 Verified Customer Verified Customer

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Recently purchased a vehicle from here. Nothing these people said was true. Wanted to pay cash but they would not do any negotiations unless I financed. Finance guy said I had to wait 4 mon Nothing these people said was true. Wanted to pay cash but they would not do any negotiations unless I financed. Finance guy said I had to wait 4 months to pay loan off-LIE. Told me the Jeep Factory Warranty did not transfer to me-LIE. Badgered me into buying the extended warranty, basically saying I was a bad parent if my daughter did not have this. He told me I would have to keep this for a year and if I didn’t use it then cancel-another LIE. They also told me the incorrect bank that they were using for the financing. And the best one is telling me to Lie if the bank called me and tell them my husband was driving the car not my daughter. Be careful buying from here. If I could bring my car back and go elsewhere I would. More

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Mr. Inoa and his team are awesome. The finance guy is amazing, so sweet and easy going. You just earned a lifetime customer! amazing, so sweet and easy going. You just earned a lifetime customer! More

by vailma.roca Verified Customer Verified Customer

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