Jesus Vega-Jimenez

I want to thank Technician Jesse, Service Advisor Jaqui, and Payton at Royal Moore Mazda for the wonderful service I received for my cx70. They were professional, thorough, and attentive from beginning to e and Payton at Royal Moore Mazda for the wonderful service I received for my cx70. They were professional, thorough, and attentive from beginning to end. Although it took two visits to resolve the rattle in my vehicle, I truly appreciate their commitment to finding the cause. Jesse did not give up until he identified the problem and resolved it during the second visit. His patience, persistence, and attention to detail meant a lot to me. Jaqui and Payton were helpful and made me feel well taken care of throughout the process. Thank you all for following through and making sure the issue was fixed. I highly recommend this service team! More

by christopherramirez08 Verified Customer Verified Customer

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Great staff, very kind and helpful, they explain what's happening and what to expect next happening and what to expect next More

by hannah.krabbe Verified Customer Verified Customer

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Great Service Department. I just wish Royal Moore had a car wash then it would be the greatest! I just wish Royal Moore had a car wash then it would be the greatest! More

by mikesilveira6 Verified Customer Verified Customer

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Very customer friendly and answered all my questions. They kept me up to date during the service on my car. They kept me up to date during the service on my car. More

by gmaz93 Verified Customer Verified Customer

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This was the quickest oil change I’ve had. Usually I have to wait 3-4 hours at a Toyota dealership . And they accepted my coupon without a struggle. Usually I have to wait 3-4 hours at a Toyota dealership . And they accepted my coupon without a struggle. More

by robinlgann Verified Customer Verified Customer

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The process and the people were outstanding. The only reason I didn’t give max stars was the lack of a car wash. The only reason I didn’t give max stars was the lack of a car wash. More

by hkoshak57 Verified Customer Verified Customer

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Easy to schedule. Fast response upon arrival. Service staff were very responsive to my needs. Fast response upon arrival. Service staff were very responsive to my needs. More

by greeleyj Verified Customer Verified Customer

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I had a really great experience working with Vadym. He was kind, patient, and genuinely willing to work with us to find the right fit. What stood out most was that he wasn’t pushy at all, he gave us sp He was kind, patient, and genuinely willing to work with us to find the right fit. What stood out most was that he wasn’t pushy at all, he gave us space to think things through and made the whole process feel comfortable instead of stressful. Overall, it was a smooth and positive experience, and I’d definitely recommend working with him. More

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The service was great and Tim was also excellent on attending the needed great job attending the needed great job More

by rnjrosales70 Verified Customer Verified Customer

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Check in was quick and easy. Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! More

by robinschott2007 Verified Customer Verified Customer

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