Wesley Sengchanh

Great Service Department. I just wish Royal Moore had a car wash then it would be the greatest! I just wish Royal Moore had a car wash then it would be the greatest! More

by mikesilveira6 Verified Customer Verified Customer

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The process and the people were outstanding. The only reason I didn’t give max stars was the lack of a car wash. The only reason I didn’t give max stars was the lack of a car wash. More

by hkoshak57 Verified Customer Verified Customer

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The service was great and Tim was also excellent on attending the needed great job attending the needed great job More

by rnjrosales70 Verified Customer Verified Customer

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Check in was quick and easy. Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! Very nice people. Work was done within the hour and a half promised. Made videos and sent to me as they did the work!! Very cool!! More

by robinschott2007 Verified Customer Verified Customer

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I was accommodated without an appointment and given valuable advice on what my options were. This has been one of the most professional and excellent car dealership service centers I’ve worked with in valuable advice on what my options were. This has been one of the most professional and excellent car dealership service centers I’ve worked with in my entire life! More

by AVPEREZ94 Verified Customer Verified Customer

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Royal Moore's Service Department did a great job sleuthing out a rattle on my new car. They have my appreciation for being so kind and helpful during my visits to the service center. Jacquelyn Oro sleuthing out a rattle on my new car. They have my appreciation for being so kind and helpful during my visits to the service center. Jacquelyn Orozco-Contrer was my patient service advisor, and Robert Tew / Wesley Sengchanh helped pin down the problem. I much appreciate the rental / loner program so I could leave my car with them but still make it to work. Thanks to all! More

by Shelly.Ranspot Verified Customer Verified Customer

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Service Advisor Tim Clausen kept me informed about my vehicle. He was easy to talk too and understand last words said, If for any reason I had questions just call him or text him. vehicle. He was easy to talk too and understand last words said, If for any reason I had questions just call him or text him. More

by dkaleikilo Verified Customer Verified Customer

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The staff is extremely helpful. All of my repairs were done quickly and up to me best exceptions. All of my repairs were done quickly and up to me best exceptions. More

by packard719 Verified Customer Verified Customer

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Very good service in general. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. The scheduling was fast and the drop as well. They kept me informed in real time about my car and explain every detail. More

by mtlaxcalteco Verified Customer Verified Customer

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Quality service friendly staff. No pressure for extra service work. I appreciate the hospitality and clean environment No pressure for extra service work. I appreciate the hospitality and clean environment More

by jrwildcat Verified Customer Verified Customer

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