68 Reviews
Write a Review68 Reviews of Jhanifor Griggs
April 13, 2019
Haven't Bought A Car In 20 Years? After seeing a car I was interested in on Cars.com, I decided to take a trip to where the car was: Boardwalk Ferrari Maserati Of Plano. Believe it or After seeing a car I was interested in on Cars.com, I decided to take a trip to where the car was: Boardwalk Ferrari Maserati Of Plano. Believe it or not, I had not bought a car since 1999 so I was not sure what to expect. However, my experience was great! I really was not sure I'd buy a car that day because I already have a car but it's 26 years old and has been having a starting issue lately that is still being diagnosed by my usual mechanic. However, that day, I drove it to this dealership. The continuous starting issue I've been having is what prompted me to seek another car. Or, at least, consider my options. Jhanifor Griggs was a wonderful salesperson. I let her know my situation and I drove the car and liked it. There was no pressure put on me to buy it. Jhanifor just let me make my decision in my own time. I decided to buy the car that day after being there for a few hours. I got a great deal. At least, I think I did. Mike Letourneau was great also. All in all, I had a great experience. I had to drive car #1 home first before coming back to get my newly purchased car and believe it or not, my car would not start. Ugh! So, I ended up taking it back to my mechanic and Ubering back to this dealership to pick up my car. I think I made a good choice in getting another car considering car #1's starting issues. Now, I have my 2015 Mazda Miata MX-5 while my 1993 Honda Del Sol is in the shop, hopefully, getting closer to being fixed. I needed a backup car and I'm glad I got it at Boardwalk Ferrari Maserati Of Plano. Thanks, Jhanifor and Mike for making me feel welcome and making me feel like I did the right thing by purchasing my car with you guys. More
Other Employees Tagged: Mike Letourneau
January 11, 2019
Boardwalk Ferrari great service great people My experience with Boardwalk Ferrari vs other exotic car dealerships has been phenomenal. From the sales team, special events, financing, to service. My experience with Boardwalk Ferrari vs other exotic car dealerships has been phenomenal. From the sales team, special events, financing, to service. I appreciate how the sales team knows the product and understands when buying an exotic car your going to take your time to make sure your getting exactly what you want. I never felt pressured, all my questions were answered, and the sales team worked with me to deliver exactly what I wanted. I recently did a Ferrari event and all I can say is WOW did I feel special. From the helicopter ride, driving a Portofino, and getting to spend time with other car enthusiast made for a great memory. When I have needed help or had questions the service department has always been there to quickly and (I want to emphasize) quickly answer my questions, educate me about the nuances of owning a Ferrari and help me keep my car in great shape I have owned several exotics, however owning a Ferrari is special and the people at Boardwalk Ferrari elevate the Ferrari experience to a whole new level. More
Other Employees Tagged: Brian Benjamin, Julie Summers , Mike Letourneau, Larry Neighbors
October 13, 2018
Service normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive commun normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd... More
Other Employees Tagged: Steve Fordham , Frank Imlay, Mike Letourneau, Ken Murphy, Larry Neighbors
September 11, 2018
Excellent customer service! First thing me at this dealership but definitely won’t be the last. From the moment we walked in,, we were tested with professionalism. Jhanifor was a First thing me at this dealership but definitely won’t be the last. From the moment we walked in,, we were tested with professionalism. Jhanifor was an excellent sales rep, very knowledgeable. Paperwork was done very quickly and we left with a beautiful car!! More
Other Employees Tagged: Mike Letourneau
September 10, 2018
Pleasant, easy experience Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immed Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immediately selected someone, Jhanifor Griggs, to assist me. What a breath of fresh air to have a sales representative greet with genuine care to help me find the perfect car, listening to my personal desires for my next car. She was very patient and strived to present the perfect product. The whole experience was accomplished in one visit. Never overbearing..... quite pleasant. She's one of those people that makes you feel like you've known her for some time. No awakardness. Very efficient and timely getting things done. This is my second Maserati purchase and I'm so in love with my new car! Thank you Jhanifor Griggs, and the whole Maserati family for "making my day"! More
Other Employees Tagged: Paul Frey, Quentin Forge , Mike Letourneau
May 18, 2018
Highly knowledgable, patient, and no sales pressure! Jhanifor went above and beyond her job in helping me purchase my new Maserati. She spent a lot of time making sure I got exactly what I wanted and thr Jhanifor went above and beyond her job in helping me purchase my new Maserati. She spent a lot of time making sure I got exactly what I wanted and throughly answering all my many questions. I kept changing my mind on various cars and amenities and she was always patient and understanding. She is still going out of her way post purchase too. Best experience I've ever had buying a car thanks to Jhanifor! More
January 22, 2018
Great Sales and Service Process My entire process at Boardwalk was fantastic. Naturally, Jhanifor was very knowledgeable about the California T and walked me through each step from My entire process at Boardwalk was fantastic. Naturally, Jhanifor was very knowledgeable about the California T and walked me through each step from inquiry to final sale. She even picked me up from the airport when I came back to Dallas to drive my new car home. More
Other Employees Tagged: Mike Letourneau
November 18, 2017
1st Maserati - Great Experience I gave 5 stars to Jhanifor and Mike as a first time maserati buyer they made the process easy, seamless, and enjoyable. I would certainly recommend t I gave 5 stars to Jhanifor and Mike as a first time maserati buyer they made the process easy, seamless, and enjoyable. I would certainly recommend this dealership and Jhanifor and Mike. More
Other Employees Tagged: Mike Letourneau