Check out Jim Ashbridge's reviews on DealerRater

March 01, 2024

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Roberts attention to detail was excellent. We had an intermittent problem so he kept the SUV overnight to resolve.Quality of work is superior and he communicated effectively.He works tirelessly We had an intermittent problem so he kept the SUV overnight to resolve.Quality of work is superior and he communicated effectively.He works tirelessly to make sure you are happy. More

by M.HUCKVALE9741

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

Dealership Rating

Employee Rating

They were extremely kind staff. They gave excellent customer service. I was happy to wait patiently at their waiting area as they serviced my car. The wait was relaxing and the atmo They gave excellent customer service. I was happy to wait patiently at their waiting area as they serviced my car. The wait was relaxing and the atmosphere was pleasant. More

by KRYSTAL.SIM.MORGAN

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Martin Hausen

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Mar 01, 2024 -

INFINITI Of Melbourne responded

Krystal, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 26, 2024

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Service was timely, my questions were answered and they went over and above to help me out with questions about a possible vehicle trade. went over and above to help me out with questions about a possible vehicle trade. More

by SUSAN.KACHOUROFF

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Martin

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Feb 27, 2024 -

INFINITI Of Melbourne responded

Susan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 13, 2024

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Employee Rating

The service department is always kind, pleasant & gets my car ready quickly. I am a happy customer. Btw, I LOVE MY CAR! car ready quickly. I am a happy customer. Btw, I LOVE MY CAR! More

by KIMBERLYKAY2

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristine Pelletier, Sue Thompson , Tunde

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Feb 13, 2024 -

INFINITI Of Melbourne responded

Kimberly, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

January 26, 2024

Dealership Rating

Employee Rating

Stellar. Service Advisor Robert is always pleasant and personable. Then works to find ways to save me money with goodwill gestures/coupons. In today's economy Service Advisor Robert is always pleasant and personable. Then works to find ways to save me money with goodwill gestures/coupons. In today's economy that counts as good customer service. The loaner added the frosting to the cupcake. More

by AMIE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Young

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Jan 27, 2024 -

INFINITI Of Melbourne responded

Amie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 25, 2024

Dealership Rating

Employee Rating

Excellent, detailed, professional and friendly customer service representative. Every employee is polite and welcoming also. service representative. Every employee is polite and welcoming also. More

by MELISSA24LONG

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2024 -

INFINITI Of Melbourne responded

Melissa, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

January 24, 2024

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Employee Rating

Such an easy process to get my oil changed! Made an appointment, dropped the car off. It was ready when I needed it. And the car was even washed and clean! Made an appointment, dropped the car off. It was ready when I needed it. And the car was even washed and clean! More

by TWILLIAMSON90

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

February 21, 2023

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Very professional ,answered all my questions and felt comfortabl thru out the time of purchase. comfortabl thru out the time of purchase. More

by rustyfenders

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Patric Herrero

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Feb 22, 2023 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

December 08, 2022

Dealership Rating

Employee Rating

Infiniti service Manager at Infiniti Melbourne is EXCELLENT!!!!! Consistently delivers exceptional service everytime. Satisfied customer!! EXCELLENT!!!!! Consistently delivers exceptional service everytime. Satisfied customer!! More

by zumba4lanna

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Martin service manager!!!

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Dec 09, 2022 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

June 08, 2022

Dealership Rating

Employee Rating

Have more chairs in waiting area. Also comfortable chairs . Over all everything was good. A little hard to get on the wifi Also comfortable chairs . Over all everything was good. A little hard to get on the wifi More

by Salgador73

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 08, 2022 -

INFINITI Of Melbourne responded

Thank you for taking the time to give us a review and share your experience. I would love to hear more about your overall experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (321) 960-6133, to let me know what you think our team could have done to earn a 5 star review. Chris Saraceno Vice President and Partner Kelly Automotive Group