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Jim Berlin
568 Reviews
Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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568 Reviews of Jim Berlin
December 27, 2025
I have always been satisfied with my service work at this location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my s location. The service representatives always explain the work to be performed and answer any questions that I have had I will continue to have my service work done at this location More
by C2707charlie
Verified CustomerOther Employees Tagged: Kiley Anderson
December 05, 2025
Had a 7. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. More
by oaktally7
Other Employees Tagged: Kiley Anderson, Zack Beserock
November 22, 2025
I have taken several of our vehicles to Phillips and they have always provided friendly and professional service. have always provided friendly and professional service. More
by MKORECKY
Other Employees Tagged: Scott Hall
November 22, 2025
Explained what my car needed and about how long it would take. So I went to look at the new cars and the sales person showed me several cars. He was very informative and patient. I will return take. So I went to look at the new cars and the sales person showed me several cars. He was very informative and patient. I will return More
by MOTXGIRLDONNA
Other Employees Tagged: Mark Bonner
November 15, 2025
Skylar was very patient with me. Treated me with empathy and listened very well. JD was very knowledgeable and efficient. Zach in Service was extremely patient and referred me to sal Treated me with empathy and listened very well. JD was very knowledgeable and efficient. Zach in Service was extremely patient and referred me to sales several times before I purchased. Many other reps helped me for more than two years of searching for the right suv for my family and for me. More
by Ly Kline
Other Employees Tagged: Mark Bonner, Zack Beserock, Skyler Southwell , Darrin Grant
October 31, 2025
Customer service from the service drive to delivery of our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't abl our vehicle was first rate. The service advisors were friendly and responsive and their techs did their best to diagnose the issue -- but weren't able to. We drove from Fruitland Park to Palmetto and while in Palmetto the part went out so we then knew for sure what the problem was; the generator. We then had it replaced at Cox Chevrolet in Bradenton and we're good to go. Conclusion: 5 stars for Zack, Jim, and Kiley; their help was much appreciated!! More
by markpat554
Other Employees Tagged: Kiley Anderson, Zack Beserock
October 21, 2025
very good services Everyone at the dealership maded me comfortable while I waited Will use this dealership in the future me comfortable while I waited Will use this dealership in the future More
by edkayrap
Other Employees Tagged: Kiley Anderson, Zack Beserock
October 08, 2025
Very friendly service department. Price of parts out of this world. The same part thru gm parts online over 100 dollars less fir actuator and about 50 less the strut. The same part on Price of parts out of this world. The same part thru gm parts online over 100 dollars less fir actuator and about 50 less the strut. The same part on Amazon was 89 dollars. More
by Nick
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