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Jim Berlin
574 Reviews
Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.
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574 Reviews of Jim Berlin
January 28, 2025
The experience was top notch. Beginning with the service writer right thru the rides provided home to the pickup when ready was courteous and professional. They diagnosed the prob Beginning with the service writer right thru the rides provided home to the pickup when ready was courteous and professional. They diagnosed the problem, kept me informed and all at a reasonable price. More
by Thor
Verified CustomerOther Employees Tagged: Kiley Anderson
January 21, 2025
I needed my tires balanced based on what oil change dept told me. Had this done and quite satisfied. told me. Had this done and quite satisfied. More
by baxgra
Other Employees Tagged: Kiley Anderson, Zack Beserock
January 19, 2025
I would not go to another garage then Phillips. They have worked on two of our cars that were not Chrysler or GM’s. They have worked on two of our cars that were not Chrysler or GM’s. More
by MaMaJopisani
Other Employees Tagged: Kiley Anderson, Zack Beserock
January 14, 2025
Bought a truck from Phillips Buick GMC and they claim that all of their pre owned vehicles go through a very detailed inspection, however after I purchased the vehicle it has given nothing but problems a that all of their pre owned vehicles go through a very detailed inspection, however after I purchased the vehicle it has given nothing but problems and has had to have the transmission replaced and now the engine, before I even knew the vehicle had mechanical failures I recommended a friend to the Phillips Chrysler Jeep dodge ram dealer and they bought a pre owned Jeep claimed to have gone through the same inspection and he is experiencing mechanical failures as well. Neither dealership is taking accountability for selling lemons and there’s nothing that can be done. Do not believe anything that they tell you! More
by dwahl117
Other Employees Tagged: Gilbert "Bam" Niblack, Kiley Anderson, Zack Beserock
January 11, 2025
The dealership service department was excellent. Absolutely no complaints. They were efficient and kept us informed. Absolutely no complaints. They were efficient and kept us informed. More
by lawnurse59
Other Employees Tagged: Kiley Anderson, Zack Beserock
January 10, 2025
Zach was very helpful amazingly knowledgeable and he went above and beyond. Everyone there were quick and polite. above and beyond. Everyone there were quick and polite. More
by sveinbjornsdottir
Other Employees Tagged: Daniel Wertz, Fred "Coach" Allen, Mark Bonner, Kiley Anderson, Zack Beserock , Blake Kelly, Ed Owens
January 10, 2025
They were quick to find the problem and fix it. Worked with me on schedule and transportation. I will definitely come back here Worked with me on schedule and transportation. I will definitely come back here More
by vacelizabeth
Other Employees Tagged: Kiley Anderson, Zack Beserock
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